On 19/7/05 05:16, "David Taylor" <[EMAIL PROTECTED]> wrote:
> Hi there. Okay, two basic questions about email: > > 1) I have a Rule that moves new messages to a "Friends" subfolder if the > message is from a person listed in the "Friends" category of my address > book. The Rule works for most messages, but persistently seems to neglect > to move certain friends. Why? Most common reason is that there is a rule higher up in the list that is affecting this mail. Go through the list of rules and carefully examine the criteria against each item to see if it will catch the friends that are missed. Second possibility - have you got more than one category called 'friends'? You can't make identically named categories through the UI, but there are ways this could happen. Perhaps the ones being missed are in another category with the same (or a similar) name. Rules work on category ID, so it is possible that items with the same category name are not caught by the rule. > > 2) Is there a way to sort messages by Sent with Newest on top, but always > leaving unread messages at the very top (even if they're not so new)? Yes. Look at custom arrangements. Under the view menu, select 'arrange by' and 'Edit Custom Arrangements' Now you can set up a new arrangement with group items by 'message status', arrange groups by 'message status' (not sure whether you want that ascending order or descending to put unread messages at the top - try it and see), then sort within groups by 'sent'. -- Barry Wainwright Microsoft MVP (see http://mvp.support.microsoft.com for details) Seen the All-New Entourage Help Pages? - Check them out: <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
