This is a known issue that is caused by viewing complex HTML messages prior to opening the Accounts window. You can work around it by re-launching Entourage and then editing your account before opening any complex HTML messages.
On 8/1/05 11:30 PM, "Dean Suhr" <[EMAIL PROTECTED]> wrote: > I am a long time Entourage user and upgraded from X to 2004 over a year ago. > I have changed my account settings numerous times since then. Two days ago I > rebuilt and compressed the database and now I am getting this error when > trying to edit any account. I found the following description of the error > on the MVP pages - but it seems to imply that this should have happened > during the upgrade process - I've rebuilt my database and edited my accounts > numerous times since the upgrade. > > The problem is that most of my active email is in IMAP accounts. While > deleting and re-creating an IMAP account is straightforward to do and will > not cause me to lose any mail - it does cause all of the message linking > (replies, history, etc) to disappear. This is not desirable. > > Any thoughts or suggestions? > > Dean > ------- > > > from: http://www.entourage.mvps.org/error/page.html#error%20-30588 > > Edit Account Settings Error Message (error -30588) > > the action could not be completed. An error (-30588) occurred. > > After switching from X-2004, when I double click on any of the accounts in > my Accounts list, I get the following error message: the action could not be > completed. An error (-30588) occurred. I've tried rebuilding the databases > but that didn't seem to work. The account settings work fine, I just can't > edit them (but I can delete and create new ones) > > This is a known bug for Office X->2004 upgrades (not an issue on full > install) > -- Mickey Stevens (Microsoft MVP for Office:mac) PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/> Entourage Help Page: <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
