On 1/23/06 7:37 PM, "Allen Watson" <[EMAIL PROTECTED]> wrote:

> There is no question that Entourage needs improvement in its filtering
> ability. Besides regex (which I would also like to see), it needs
> better boolean support for things like OR and parenthesized nesting,
> things like (A OR B) AND C. For example, From contains Mike AND
> (Subject contains "alpha" OR Subject contains "beta"). If you want
> anything like that now you need two rules, identical except for the
> subject being sought for.
> 
> Believe me, Microsoft has heard the requests for these things many,
> many times. Often, what gets into a new release depends a lot on how
> many people seem to want it, so by all means write to Microsoft and
> let them know your request. Use "Send Feedback" in Entourage's Help
> menu.

Well, Choosing that option takes you to the following page on Microsoft's
site: <http://support.microsoft.com/contactus/>.

1) There is no link for providing product feedback (one for web site
feedback yes; product feedback no).

2) Clicking on the link for contacting support via e-mail takes you here:

<http://support.microsoft.com/gp/assistsupport>

3) Clicking the More Office products link takes you here:

<http://support.microsoft.com/select/default.aspx?target=assistance&c1=505&G
SSProdSelMore505>

4) Entourage 2004 isn't listed, but Office 2004 is--clicking the link gets
you here:

<http://support.microsoft.com/oas/default.aspx?&c1=505&gprid=2490&;>

5) At which point you choose either Standard or Student / Teacher edition (I
chose Standard.). That gets you here:

<http://support.microsoft.com/oas/default.aspx?ln=en-us&c1=505&prid=7840&gpr
id=36012>

6) Lastly you must enter your product ID so Microsoft can see if you've used
all of your free support requests (I have.) In which case I have to pay
Microsoft $35 before I can send them an e-mail! Or I can go to Microsoft's
public newsgroups for free.

Memo to Microsoft: provide an easy way for customers to submit feature
requests/give product feedback. The above isn't it!

-- 
T. Patrick Henebry
[EMAIL PROTECTED]



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