On 26/4/06 00:55, "myriad one" <[EMAIL PROTECTED]> wrote:
> Hello all. I am using Entourage 11.2.3 w/ IMAP.
> Occasionally I will delete a message from my inbox and
> nothing will happen. The message is still there,
> still readable. Further attempts to delete or move
> the message do nothing.
>
> The message stays in my inbox like an unwelcome dinner
> guest :). The only way to get rid of it is to exit
> Entourage, re-start it with Option key, and do a
> database rebuild. This gets rid of the offending
> message but then I feel queasy :)
>
> Has anyone seen this behavior and come up with a
> solution?
>
> Thanks
>
> -North Krimsly
>
>
> __________________________________________________
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It is possibly an early sign of mild database corruption.
Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
Advanced Rebuild¹.
Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.
First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.
Then you get a window with a list of your identities to select from, and
four options:
1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.
2) "Compact the database". (Like X's "Typical rebuild").
3) Rebuild the database. (Like X's "Advanced Rebuild")
4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.
--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>
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