> I posted about this before, but have another question. I have Entourage from
> Office 2001 and a Mac G4. Until a couple of weeks ago I was running OS 9 but
> now have OS 10.4.6 Tiger.
> 
> My email just won¹t send or receive for periods of time, yet during that time
> I can access websites. After going round and round with Earthlink, they simply
> absolved themselves of any connection to the problem. They said it¹s a problem
> somehow between my computer and them and suggested that when I got OS X things
> should clear up.
> 
> Someone on this list sent me info about how Entourage has been found to have
> these misconnects sometimes just with Earthlink. Earthlink told me no one else
> has complained of this problem and if it were them, others would have
> contacted them. 
> 
> So now that I have OS X, I thought if I tried the built-in Mail program that
> comes with the system, with its not being Entourage, all my problems would be
> solved. But alas, that¹s not so. It still times out.
> 
> Even with trying to use this other Mail program, which I don¹t care for, BTW,
> the same problem is occurring. This drives me mad and not a soul seems able to
> tell me how to solve it. I pay Earthlink a whopping $52+ each month yet have
> to contend with having large periods of time with no email service.
> 
> Any ideas how to pursue a solution?

For 52 a month, get something else, cable, dsl, anything, at any rate, you
should be able to at least work this out and figure out what the problem is
before you change.

Since you said this happens with more than one email app, and that you can
get on the web, I am going to rule out the issue with an application
specific setting.

Mmmkay, timeouts on email...
1) are you on cable, dsl, or dialup
2) are you using a router, or plugged right in

To figure out where this issue is, you are going to have to get a little wet
with a app called the terminal, it is in your utilities folder.

Maybe you have a IM account, where one could help you in real time, or if
you say you are ok in the terminal, we can take the next step.
-- 
-------------------------------------------------------------
Scott Haneda                                Tel: 415.898.2602
<http://www.newgeo.com>                     Novato, CA U.S.A.


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