I've not seen that error. Do you have your Sending mail settings for your
Gmail account set up the same way I do? Here's how I have it set up:
SMTP server: smtp.gmail.com
- Click here for advanced sending options -
SMTP service requires secure connection (SSL)
Override default SMTP port: 587
SMTP server requires authentication
Use same settings as incoming mail server
Try those settings and see if it helps. It seems that it should work, since
I'm running the same versions and haven't seen this message. I haven't
needed to install a root certificate either.
On 6/14/06 8:39 AM, "Robert Gerard" <[EMAIL PROTECTED]> wrote:
> I recently opened a Gmail account and set it up so that it will forward
> mail to my desktop Mac (a G5 iMac running OS 10.4.6 and the latest version
> of M/S Office; in fact, just downloaded the latest security update after
> reading about it here).
>
> I also set up an account in Entourage for this Gmail account.
>
> When I send an email using Entourage and choose my Gmail address as the
> sent From: choice and then send it, I get the alert <Unable to establish a
> secure connection to gmail-smtp.l.google.com because the correct root
> certificate is not installed. If you continue, the information you view and
> send will not be secure.> And there is a hyperlink for more info on
> installing root certificates.
>
> If I click OK, the mail is indeed sent.
>
> I went to Office Help and read the article Install root certificates and
> I am confused.
>
> For my OS, the instructions are:
>
>> To install a root certificate on Mac OS 10.3 or 10.4
>> 1. Open the Utilities folder in the Applications folder on your computer and
>> locate the Keychain Access application. You do not need to start Keychain
>> Access.
>> 2. Drag the root certificate to the Keychain Access application. Root
>> certificates must be installed one at a time.
>> 3. In the Add Certificates dialog box, click X509 Anchors, and then click OK.
>
> My confusion is over where do I get the root certificate that I am
> instructed to drag to the Keychain application???
>
> Many thanks,
> Roberto
>
--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>
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