On 7/6/06 12:05 AM, "Matthew Smith" <[EMAIL PROTECTED]> wrote:

> I have been getting unreadable replies from one person who is working
> remotely and sent to my Exchange account. I don¹t see any text in the
> message but there will be a horizontal line, which I believe separates the
> reply from the original text. If I view the source of the message I can see
> the text is there in html. I don't have any problem reading the message in
> Outlook on Windows.
> 
> I have done some investigation and discovered that this problem occurs when
> the person replying is using Outlook Web Access and they are doing so in
> Internet Explorer with the OWA premium interface. It doesn't happen if the
> reply is sent with the Basic interface.
> 
> Has anyone else seen this problem? Anyone know how to resolve it? Although I
> run both operating systems at once I prefer to use Entourage than Outlook.

Looks like you're seeing the issue described here:

<http://blogs.msdn.com/entourage/archive/2006/06/05/618179.aspx>

You'll need to update your Exchange server to fix it.

Cheers,
Lars


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