One of the things I have witnessed from my users is they will try and open attachments when the entire message has not been downloaded. However that only occurs with IMAP or Exchange when set to download headers only.
-- Al Grant CBNT Broadcast Computer Technician WKMS-FM 91.3 JMC E-Media Room 845B Price Doyle Fine Arts Bldg Murray State University 270.809.5361 On 7/17/06 3:06 PM, "Schrage, Jimmy" <[EMAIL PROTECTED]> wrote: > Read and Write. > > ----- > > Jimmy Schrage > Computer Technician IV > Macintosh Support > College of the Canyons > (661)362-5536 > > > -----Original Message----- > From: [email protected] > [mailto:[EMAIL PROTECTED] On Behalf Of Remo Del Bello > Sent: Monday, July 17, 2006 10:00 AM > To: Entourage:mac Talk > Subject: Re: Attachments: Opening from Entourage is not working > > On 7/17/06 9:53 AM, Schrage, Jimmy deftly typed out: > >> I have about 50 faculty, all with the same install of Office 2004 with > all the >> updates. A few of them (~10) are experiencing an issue where an > attachment is >> received, they try and open it, and an error pops up stating that the > program >> is in use/busy even though it is not. Saving the attachment to the > desktop >> then opening seems to work. > > ... > >> I have looked at a working entourage and one with an issue, but they > are >> exactly the same. I have tried re-updating, starting from scratch, but > the >> issue still seems to pop up. > > What are the permissions for: > > ~/Documents/Microsoft User Data/Saved Attachments > > Does the user have read and write access to this folder? > > -Remo Del Bello -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
