Aside from either not using the feature (unchecking box) or clearing the list entirely, does anyone know if it’s possible to remove individual entries from this list?
I have many users who mistype email addresses, get the address stored in their ‘recent address’ list, then continue to send messages to that address.
I have a feeling the list is buried somewhere in the Main Identity database file. Just curious if anyone has found a way to address this issue.
Your knowledge would be appreciated. Thanks.
Paul Teeter
Vitrorobertson
In Entourage X and 2004 there is an option in the preferences to clear this
address Cache (Mail & News prefs; Compose tab). You can also (in the same
place) turn off the display of these addresses (but still keep the ‘auto
complete’ of names in your address book).
In Entourage v9, vX & 2004 individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.
In entourage 2004, hitting the 'junk' button in the toolbar will remove the address of that message from the cache as well.
Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.
--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>
