Ouch, that’s not very good. This is
happening across the board on my Faculty stations.
Thanks for the help though!
-----
Jimmy Schrage
Computer Support Technician IV
Macintosh Support
College of the Canyons
(661)362-5536
From:
[email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Paul Berkowitz
Sent: Thursday, October 12, 2006
11:47 AM
To: Entourage Mac Talk
Subject: Re: 11.3 update
On 10/12/06 10:58 AM, "Schrage, Jimmy"
<[EMAIL PROTECTED]> wrote:
I know this is a generalized entourage list but I have a
question about the 11.3 update in general.
When I try to apply it (to multiple machines) it gives me an, “The
installer could not locate the correct version of the software to
update…” It detects that it needs the update through Microsoft
AutoUpdate but still gives this error. I have tried downloading the
update and installing it that way, but same error. I also tried getting
different version updates (11.2.1, 11.2.3, 11.2.5) and those give the same
error as well.
The current version of the office programs is 11.2.6
Do you also have another copy of Office 2004 on your
computer - perhaps the Test Drive?
Use Remove Office (in Additional Tools) to remove that and empty the trash.
If not, you'll have to use Remove Office to remove your current version, empty
the trash, reinstall Office 2004 from the CD, then apply 11.3 updater.
Remove Office will not touch any of your data, including Entourage identities,
messages, etc. It will all be there when you reinstall.
--
Paul Berkowitz
