We have a new Exchange 2003 environment that we are migrating Outlook 2001 users to.
We have many generic e-mail accounts that various people need access to, in addition to their own. If we add the generic account to Entourage (OS 10.4.x and Office 11.2.x +) as a new account, everything is wonderful. The only crummy part is that users needing to manage the password changes every xx days (SOX). More desirable is giving the users full permissions on the generic accounts and then adding them to Entourage via Delegation (Users I am a delegate for). Here¹s my problem. I¹m finding that using delegation only works 50% of the time. When it fails, the generic account appears in the folder list in Entourage, but I never get an Inbox, Drafts, Sent ect. Oddly, sometimes it works just fine though. Seems like a permissions problem to me, but My Exchange admins claim all rights on those mailboxes are granted for access to the users. Any thoughts anyone? Darrin
