I posted this a few days ago:
> I am using Tiger and the latest version of Entourage: v 11.3.2.
>
> Emails from my wife, whose email address is in my Entourage address
> book, get sent to my Junk E-mail folder.
One suggestion was:
> When you click Not Junk, it gives you four options, one of which is to add
> the recipient to your address book -- if you click this one, does it put her
> in there again? If so, I'd check for a slight variation on the email address
> in the address book -- a .com instead of a .net, or a 1 instead of an l,
> something that might cause Entourage to mismatch the "junk" against the
> address book and mis-file her mail.
Yesterday, from my laptop, also using Entourage, I sent an email to my
desktop iMac.
The From: address was my Gmail account.
The To: address was my Verizon email address.
The Verizon address WAS listed in my Entourage address book. The email
nonetheless ended up in the Junk folder. When I clicked on Not Junk, the
email was immediately moved to my Inbox and the usual four-option choice was
NOT offered.
I closely inspected the incoming address on the email and the email
address in my Entourage address book and they are exactly the same.
The other suggestion was:
> Check you mailing list manager (under the tools menu) - I'll lay odds that
> you have an entry in there that is directing your wife's email to the junk
> folder.
My Mailing List Manager is absolutely blank; not a thing in it.
Does this suggest any other possible solutions to anyone???
Thanks,
Bob
--
To unsubscribe:
<mailto:[EMAIL PROTECTED]>
archives:
<http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/>
old-archive:
<http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
