On 3/15/07 7:53 AM, "Glenn Zieman" <[EMAIL PROTECTED]> wrote:
> When I open preference, Entourage quits. > Help!!! This is the first report I've heard of this problem. Before you start testing, check these steps: <http://www.entourage.mvps.org/troubleshoot/basics.html#corrupt_prefs> Testing in a new User will quickly tell you if the problem is system wide or If it's your User's folder that contains the problem. You will need to move your Main Identity folder to the Shared folder so you can access it in the new user. <http://www.entourage.mvps.org/troubleshoot/test_new_user.html> If Entourage tests OK in the new User, see "Troubleshooting Your User Account for a Problem" <http://www.entourage.mvps.org/troubleshoot/test_user.html> If Entourage fails in the new User, you might need to download the combo updater from Apple and run it again rather than using Software Update. Doing so overwrites potentially problem-causing files. Several users have reported this fixed some odd problems they were having with Entourage. The combo update installer updates Mac OS X 10.4, 10.4.1, 10.4.2, 10.4.3, 10.4.4, 10.4.5, 10.4.6, 10.4.7, or 10.4.8 to 10.4.9. Mac OS X 10.4.9 Combo Update (PPC) <http://wsidecar.apple.com/cgi-bin/nph-reg3rdpty2.pl/product=13206&cat=60&pl atform=osx&method=sa/MacOSXUpdCombo10.4.9PPC.dmg> Mac OS X 10.4.9 Combo Update (Intel) <http://wsidecar.apple.com/cgi-bin/nph-reg3rdpty2.pl/product=13207&cat=60&pl atform=osx&method=sa/MacOSXUpdCombo10.4.9Intel.dmg> -- Diane Ross, Microsoft Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> One of the top five MS Entourage resources listed on the Entourage Blog. <http://blogs.msdn.com/entourage/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
