I use Missing Sync with a Treo 650. >From my understanding, Missing Sync does ³not² sync directly with Entourage. There is a ³truth² database which is a common repository to exchange the data. So Entourage syncs with it (as does iCal, Address Book etc...)... If my understanding is correct, Missing Sync is syncing with the Truth Database. You need to contact Missing Sync. The error (about entourage) may be something ³captured² by the truth database.
If Entourage has a complete copy of everything, you can try this: In Entourage only, go to preferences, Sync and uncheck all the sync options. Then click OK. Next re-open preferences and re-check all three boxes (turn them back on). Make sure the source is right (drop down). Click OK. You will be prompted with three options. Choose Entourage overwrites ³everything²... Now don¹t do anything! You can check Activity Monitor (in Applications/Utilities)... The sync process will take a bit. On mine, it could take 15 to 25 minutes. I would not open iCal, Address Book or do any syncing with Missing Sync. When your CPU is idle for a minute or two (below 10%), then the sync has been completed. I have about 1500 contacts and it takes 15 minutes. So you will have to wait longer. This typically resets any issues (when I have a problem). On 5/19/07 3:04 PM, "info" <[EMAIL PROTECTED]> wrote: > Attention All Geniuses in Entourage, Mark/Space Missing Sync and Treo 700P¹s: > > I am having a great deal of difficulty syncing Entourage 2004 latest version > with my Palm Treo 700P. I am using Mark/Space Missing Sync 5.1.2(140) on a > PowerBook G4 running OS X 10.4.9. > > The calendar sync¹s fine, limited categories of contacts sync fine, but the > syncing all the contacts won¹t work. I checked with Sprint advanced tech > support. They say the limit of the number of contacts is 9,999 which is more > than my 7,000. > > They say the limit of the number of contacts is based on available Ram in my > Treo, which is 47mb. I don¹t know how to measure the size of the contact data > in Entourage before I try to sync it with my Treo. > > Here is my most recent sync history (underlined items are my emphasis added): >> >> Sync starting at 5/18/07 11:10 PM (23:10:29) on USB (5.1.2) >> Using profile named: <None> >> Syncing Address Book >> An unknown error #16394 occurred >> Failed Entourage Conduit (0x400a) >> Sync completed successfully at 5/18/07 11:14 PM (23:14:01) > > In the last sync, where I set the Macintosh to overwrite the Palm Treo, it > blanked out my contacts list in the Treo COMPLETELY (after a very lengthy time > where the Treo screen said it was ³Synchronizing Address²). > > The error message on this last sync on my Treo screen was that it lost the > connection between the handheld and the desktop, which is a load of BS (bad > stuff) since it just finished successfully syncing the calendar. > > I have almost 7,000 contacts and probably 600 of them have large ³Other² > (note) fields with maybe 15 pages of text in each entry. I have even created > a category of ³info-no phone number² and told the Entourage conduit to sync > everyone except that category, and the results were as noted above. > > ALSO, does anyone know how to determine the actual SIZE of the contacts list > that is being imported into the Treo from Entourage???? I think that may > have something to do with the problem. I have 47mb free in the Palm. > > I think I have listed all pertinent info for you sleuths, so Please: > > HELP HELP HELP HELP this is driving me insane!!! > > I don¹t want to stop using Entourage. I don¹t think the problem is with > Missing Sync, but perhaps it is. > > Thanks!!! > > Joe Peterson > 310-490-7734
