Bellwether: > On 5/28/07 4:40 AM, Steve Ball wrote: > >> I had an email a couple of days ago from someone who is unable to import >> from Now-up-to-date (as I am), asking if I'd found a fix (I haven't), which >> means that none of the issues I've raised here - that one, the weird sorting >> of company names, the 'Send' on 'Paste' - is unique to my machine, except >> that no one else has yet said that their reminders don't sometimes work and, >> on the strength of that, I've just compacted and verified my database. > > Steve -- > > Two quick quesetions: > > Now that you have one reproducible problem -- importing the contacts -- can > you test two things: > > 1) Creating a new Identity in Entourage, and trying to import the contacts > into that new Identity
That fails with exactly the same error as the main identity, i.e. Entourage doesn't get past the first stop, "Looking for applications...", and reports that it can't find Now Up-to-date (or Contact). > 2) Creating a new User on your Mac, launching Entourage, and trying to > import the contacts while logged in as that User That also fails the same way. > If there's any way to test one of your other problems in each of these > scenarios, even better. If you can import your contacts in #1, there's some > kind of corruption in your Entourage Identity. If you can import your > contacts in #2, the problem is most likely outside of Entourage and needs to > be "fixed" in your main User on your computer. Entourage imports fine from Apple Mail. It reports that it can't even _find_ NUD and NCT. And it's not just on my computer. > (You might remember my lack of capital H last November. It wasn't an > Entourage problem at all -- it was corrupt preferences for a completely > unrelated application on my computer. Once those prefs were identified and > deleted, my H resumed working in Entourage. Your problems may be solved in > similar fashion.) I take your point but don't know where to start. I've synchronised (not imported) my contacts, and have decided to run NUD for another year a year and import into Entourage day-by-day. Steve = : ^ ) -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
