There is no reason I can think of why mail sent from Apple Mail should have any problem being received by Entourage. I get scores of such messages all the time, and I've never heard of anyone else having a similar problem.
The only thing that comes to mind is: Have your Entourage users check their Junk Mail folder. Try resetting the Junk mail tool to a more tolerant setting. Sometimes, Entourage will flag mail as Junk that isn't junk. If you find one such message, use the link for "This is not junk mail" that will appear in the header of the message to either enter the sender's address in the Address Book or add their domain to your "white list" so that no mail from that domain will ever be flagged as junk. On 7/13/07, John Blagden • <[EMAIL PROTECTED]> wrote: > > I hope someone on the list will be able to help me with this. > > I have a 6-person Entourage-using Graphics Studio client who has recently > switched ISP's and eMail hosts to a very competent company with a good > track > record. > > All seems to be going quite well, except that some of their customers are > sending emails as usual, but they are simply not getting through. The > common denominator is that the customers are using Apple Mail, and I > wondered if anyone had come across this before and had got a solution. > > I will admit to not having done a lot of checking elsewhere due to work > and > personal pressures. > > Thank you for your time. > > > John Blagden > The Blagden Consultancy > > Telephone: 0870 350 7505 > Facsimile: 0870 220 3092 Fax > > [EMAIL PROTECTED] > > > > -- > To unsubscribe: > <mailto:[EMAIL PROTECTED]> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > >
