Thank you for the info. I will recommend this to the users and ask for feedback. Assuming I get any in the next week, I will pass it onto this list.
Steve =================================== Steve D. Culver Mac & Win Desktop/Network/Systems Support University Relations, UC Davis Email: [EMAIL PROTECTED] =================================== -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Sroba, Steven (ACS) Sent: Thursday, September 13, 2007 2:41 PM To: Entourage:mac Talk Subject: Re: Old e-mails being sent again No confirmed fix on our side. Just kneejerk troubleshooting. Flush the cache on mailbox & calendar, rebuild the database. We have had no repeat offenders. I am reporting here to see if anyone tries these steps and still sees the issue. SS On 9/13/07 10:45 AM, "Steve D. Culver" <[EMAIL PROTECTED]> wrote: > > > Mac users = 32 (out of over 160 Windows and Mac users) OS 10.4.8 and > above Entourage 11.3.5 and above Exchange 2003 server for Outlook and > Entourage users > > > This happened recently to four Mac users: one had just rebuilt her > database; the others for no apparent reason or none given by user. I > also had one Mac user lose 3 weeks of emails from her Entourage INBOX > for no apparent reason. > > So, what is the cure for old emails being re-sent or received again? > > > > > Steve > > =================================== > Steve D. Culver > Mac & Win Desktop/Network/Systems Support University Relations, UC > Davis > Email: [EMAIL PROTECTED] > =================================== > > > > -----Original Message----- > From: [email protected] > [mailto:[EMAIL PROTECTED] On Behalf Of Lars Schou > Sent: Thursday, September 13, 2007 10:30 AM > To: Entourage:mac Talk > Subject: Re: Old e-mails being sent again > > On Sep 13, 2007, at 7:11 AM, Sroba, Steven (ACS) wrote: > >> The only troubleshooting we have done is to flush the cache and >> rebuild the database. It seems to be only proliferating recently. So >> far, we have seen >> 5 systems send e-mails. None since the cache flush/db rebuild. >> Perhaps this >> is something related to DST fixes? > > I've heard from a handful of users where this happened immediately > *after* a cache flush or db rebuild so I thought it was related to > sync errors. > > Some additional data points: > > - We have an Exchange 2003 Server so all users have Exchange accts > > - First heard about this around the time we rolled out the 11.3.5 > update > > Cheers, > Lars -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
