Hi Jason, We've had an ongoing issue with repeated authentication requests (exact error is: "Logon failure: unknown user name or bad password"). I'm not sure if this is the exact error you are seeing, but wanted to mention it just in case.
I actually contacted MS enterprise support about this. The engineer indicated it is a known issue, and is caused by non-Roman characters in messages or perhaps corrupt messages. It appears to be exclusive to those in an Exchange environment. What always fixes this issue for us is 1) Moving those messages out of the mailbox 2) Using Outlook Web Access to empty the trash. If I don't see a message that is an obvious culprit, I ask the user when the error first appeared, and then move all messages that arrived after that date and time out of the mailbox. Unfortunately, the issue just occurs again at some point. Here is a long thread about it: http://www.macwindows.com/entourage.html#112304 Good luck, Jamie -----Original Message----- From: Jason Cutler [mailto:[EMAIL PROTECTED] Sent: Wednesday, October 17, 2007 5:02 PM Subject: Strange authentication behavior Hi list, After some changes to how our 2000-vintage Proxy Server is configured, Entourage is asking various users to authenticate (e.g. type in their username and password) at various times; especially with HTML emails which I presume have 'web beacon' 1x1 pixel GIFs that live on the sender's website. The strange behavior to which I refer is that the "domain" field is blank, so you can't even just click on the "OK" button, you have to re-type it. So something is awry with the Keychain I presume. I have deleted all my suspect Keychains on my mac and let Entourage create new ones but it still happens. This morning I also tried adding the domain in UNC form like this domain\username and leaving the "domain" field blank, but that still didn't work. Can anyone offer anything about why Entourage is wiping out this field? Why can't it just grab the Keychain and provide the user's credentials to the Proxy server without popping up the dialog all the time? -- Jason Cutler -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
