We have an Windows 2003 Exchange server SP3 with Windows XP Pro, Windows Vista, Mac OS 10.4.9 - 10.4.11, and Mac OS 10.5.1. The Macs are using Entourage in Office 2004 with current updates installed.
What happens when our Mac users delete messages from the Exchange INBOX, it goes directly to the Deleted Items folder within the Exchange mailbox in the Entourage database. Sometimes it slips up to the Folders on My Computer's Deleted Items folder, and there doesn't seem to be any explanation why it does it. As for being deleted and going straight to the deletion nether world, in rare cases that happens but 98% of the time the deleted items go to the Deleted Items folder. I do not know of any setting in either the Entourage Exchange Account settings or the Entourage Account settings to allow for immediate and complete deletion of messages. The only other things to check would be the Rules and Tools > Run Schedule > Edit Schedules to see if something was set up there. Regards, Steve =================================== Steve D. Culver Mac & Win Desktop/Network/Systems Support University Relations, UC Davis Email: [EMAIL PROTECTED] =================================== -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Roger S. Cohen Sent: Thursday, January 03, 2008 10:25 AM To: Entourage:mac Talk; Kevin Hoyland Subject: Re: Auto delete of messages Kevin Hoyland <[EMAIL PROTECTED]> wrote on 1/3/08 12:51 PM: > If I copy the message to the local inbox and then delete it, it goes to the > local inbox's deleted folder. The exchange in box is just totally deleted, > never stopping by the deleted folder. Oh, so this is an Exchange problem. Sorry, I can't assist on this, but others on the list may be able to. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International [EMAIL PROTECTED] http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
