This has often happened to me. It has always meant that I had to close
"Word" before I could switch identities.
Reed
On 1/18/08 3:19 PM, "Roger S. Cohen" <[EMAIL PROTECTED]> wrote:
> Entourage 2004, Mac OS 10.4.11, Intel Core 2 Duo.
>
> I wanted to see the hubbub about Identity windows. I have only one
> Identity, so I created a new Identity in Entourage 2004 ("Test Identity").
> When I tried to switch back, Entourage would not let me. It gave me the
> following message:
>
> "To switch identities, quit MSN Messenger and all Microsoft Office programs
> and then restart Microsoft Entourage."
>
> No other Microsoft Office program, or MSN Messenger, was running.
>
> I restarted the Mac. I opened Entourage 2004, and tried to switch
> identities, but got the same message.
>
> I restarted again, and manually trashed the "Test Identity". I then started
> Entourage 2004 (works fine), and tried to "Switch Identity," which really
> means "create a new Identity." But I am still receiving the same error
> message.
>
> Any ideas on what's happening?
>
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Roger S. Cohen, President, Cohen International
> [EMAIL PROTECTED] http://www.rogercohen.com
> Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937
>
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