------ Forwarded Message
From: Roger Archibald <[EMAIL PROTECTED]>
Date: Mon, 13 Oct 2008 15:14:16 -0400
To: "Roger S. Cohen" <[EMAIL PROTECTED]>
Conversation: Entourage question
Subject: Entourage question
Mr. Cohen--
Since you were most helpful to me once before regarding an Entourage
problem, I thought I'd seek your assistance again on a new question.
I sent the message below to the Entourage:mac Talk list back on Aug 30,
but it bounced back with a message saying I wasn't enrolled in the list.
After re-enrolling, I again dispatched the message to both
[email protected] and [EMAIL PROTECTED]
but it never got re-sent back to me. I guess I'm not yet fully re-enrolled
in the list, especially since I got no response to my request and I've
received no other traffic from members of the list.
Thus, I'm sending it directly your way in the hopes that maybe you can
shed some light on the problem, or at least forward it on to the list.
Thanks for any thoughts you might be able to offer.
--Roger
Greetings--
I'm perplexed by a situation that perhaps one of you might be able to
shed some light upon:
When I delete a large bunch of e-mails--as I just did, almost 500--I
recover absolutely no increase in available disk space, not so much as a
tenth of a MB, even though some of them had files and photos attached. (And
I actually am deleting them from the Deleted Items folder, not just moving
them there.)
Does Entourage somehow keep a copy of deleted e-mails somewhere else on
the hard drive? I had a look at the Main Identity in the Microsoft User Data
file, but found nothing out of the ordinary there.
I'm using Entourage 2004 (Version 11.3.3--061214) that's loaded on a
vintage G-4 Power Mac--500 mhz w/512 RAM & 27 GB HD, running OSX 10.3.9.
Any suggestions about how I can actually recover the space these
messages were taking up on the hard drive will be very much appreciated.
Thanks,
--Roger
on 10/10/07 1:39 PM, Roger S. Cohen at [EMAIL PROTECTED] wrote:
> Roger Archibald <[EMAIL PROTECTED]> wrote on 10/10/07 12:45 PM:
>
>> I'm encountering a problem with a folder that won't open in Entourage
>> 2004. (Version 11.0.0--040405 that's loaded on an old Power Mac--500 mhz w/
>> 512 RAM & 27 GB HD, running OSX 10.3.9.)
>>
>> It's a secondary folder to one of my primary folders, but when I click
>> it--even just once--I get an error message that reads, "Could not open
>> that feature. An unknown error (4363) occurred."
>>
>> It's still possible to move files into the folder, just no way to open
>> it once they're there. I tried cleaning up my whole system with a disk
>> utility, but that didn't make any difference. And the Help menu isn't
>> much help either.
>
>
> If you are referring to a mail folder in Entourage, then it sends like your
> Entourage database is corrupted.
>
> Quit Entourage (and for good measure, any other applications, especially any
> MS Office Applications. Might as well restart to be sure.).
>
> Make a backup of your Entourage identity, which is found in the following
> location:
>
> Hard Disk/Users/Your_User_Name/Documents/Microsoft User Data/Office 2004
> Identities/Main Identity (or whatever identity you are using)
>
> You can Duplicate it in the Finder and then move the duplicate folder or
> burn it to a CD, or you can Create Archive in the Finder (which will give
> you a .zip file).
>
> Then start Entourage while holding the Option key. You will see a dialogue
> box that gives you several options. You can check the integrity of your
> mail database, and then do a rebuild or fix of it if needed.
>
> Perhaps that will help.
>
> If the repair somehow hoses your mail, you can trash the "fixed" mail
> database and files, and use your backup.
>
> After the fix, you will have a new mail database and associate files, plus
> an old mail database and associated files. When you're satisfied that the
> new/fixed mail database works, then you can trash both the old and the
> duplicate/archive.
>
> Note that after the fix, Entourage will remove the "still on server" icon
> from mail already in your Inbox, and will pull all mail from the server
> again as new mail. So you could have duplicates.
>
>
>
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Roger S. Cohen, President, Cohen International
> [EMAIL PROTECTED] http://www.rogercohen.com
> Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937
>
>
*******
ROGER ARCHIBALD -- words / photographs
Delegate presenting: "The Camera As Prosthesis"
2nd Global Conference Visual Literacies: Exploring Critical Issues
Mansfield College, Oxford, United Kingdom 30th June 3rd July 2008
http://www.inter-disciplinary.net/ci/vl/vl2/s1.html
Please also visit:
http://www.RogerArchibald.com
-and/or-
http://www.photoserve.com/portfolio/archibald_roger
-and/or-
http://www.AGPix.com/archibald
*******
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