Roger Archibald <[EMAIL PROTECTED]> wrote on 10/13/08 3:14 PM: > When I delete a large bunch of e-mails--as I just did, almost 500--I > recover absolutely no increase in available disk space, not so much as a tenth > of a MB, even though some of them had files and photos attached. (And I > actually am deleting them from the Deleted Items folder, not just moving them > there.) > > Does Entourage somehow keep a copy of deleted e-mails somewhere else on > the hard drive? I had a look at the Main Identity in the Microsoft User Data > file, but found nothing out of the ordinary there. > > I'm using Entourage 2004 (Version 11.3.3--061214) that's loaded on a > vintage G-4 Power Mac--500 mhz w/512 RAM & 27 GB HD, running OSX 10.3.9. > > Any suggestions about how I can actually recover the space these messages > were taking up on the hard drive will be very much appreciated.
You need to rebuild the database in order to recover the disk space. After you delete the emails, even those with big attachments, you then need to Quit Entourage, then rebuild the database in order to recover the space. Start Entourage while holding the Option key, and then follow the directions for the rebuild. Better make a copy of your Entourage database first, just in case the rebuild has a problem. After a good rebuild, look inside your Main Identity folder. There you will find the new database and related files, plus the old database and old related files. If your rebuild has gone well, you can then trash the old database, and also the Finder copy you made at the beginning of the process. Since you have experienced problems with your database in the past, you might want to keep a recent known good copy of your database in your files, just for backup and good luck. Hope that helps. Best/Roger+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International [EMAIL PROTECTED] http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
