>
> At 07:16 PM 06/19/2001, you wrote:
> >Just don't mention B&H - I'll never try to purchase anything more
> >from these guys! (Sorry, Henry - no personal offense...)
>
> Hey! What can I say, particularly after the post in photo.net? You want me
> to ship to a guy you know in Pennsylvania while you're ordering from
> Bulgaria. We both know that internat'l credit card fraud and identity theft
> are rampant scourges. We ask for what we consider to be reasonable and
> prudent measures to insure your safety and ours, and your friend in
> Pennsylvania can't even bother to find a local pharmacy with a buck-a-page
> fax service to confirm/verify he's legit.
>
> If this was some pirate using your credit card to ship to his nephew on the
> States on your dime, I suspect you'd be leading the Praise Choir. Whatever
> . . . no one can please everyone, I guess.
> - --
> regards,
> Henry Posner
Dear Henry,
I did EVERYTHING you asked me for - gave you my card number, faxed you the front/back of my credit card, e-mailed you pictures of the card, and explained in full detail that my friend will go to the carrier's office and show all necessary documents, and sign all necessary papers upon receiving the parcel.
My friend has his own business, and I can't (and won't) ask him to waste his time trying to fulfill all your crazy demands.
You even DID charge my credit card long before shipping the merchandise, and will refund the sum "after 7-10 business days". It took you a week to find out that there's a problem with the verification of my orders. If you have clearly stated ALL your requirements for international orders somewhere on your site, I would have never placed such order (or, would have placed one at least 2 months ahead of my friend's departure date - to leave plenty of time for the snail-order department of yours to find out all possible problems regarding my order, and leave me time enough to fix them).
Now let's see the balance:
1.) Lost lots of time, nerves & some time (you won't refund my transaction charges, won't you?)
2.) Can't use my friend to bring me the equipment I need, because when I have the money again in my card he'll be long gone...
3). Found out exactly why there are more negative post on photo.net regarding the B&H web orders (well, just watch out for the sequel).
Why should I feel happy? Any suggestions? :)
I don't think this is the place to carry on with this more or less private debate, maybe you should have e-mailed me some reply to my numerous e-mails before cancelling my orders... I just couldn't resist answering in public - if there are other would-be-buyers, hope they will benefit from my awful experience with B&H.
Well, folks, sorry for this long & out-of-topic post. It's my last one regarding the pros & cons of B&H services, I promise! If you want to learn more, just visit this link:
http://www.photo.net/neighbor/one-subcategory?id=2
Regards,
Gena
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