----- Original Message ----- From: "Stuart Nixon" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, November 16, 2002 9:10 PM Subject: RE: What happen to support ?
> In addition, we get over 300,000 downloads per year of various free plugins, > applications and SDKs. Of these, we get something like 6,000 downloads per > year of *just* SDK's (ER Mapper SDK, the suite of ECW SDK's, et al). We provide > all these for free, as a service to our clients and the geospatial community as > a whole. And it IS appreciated. > We quite simply could not begin to offer free support to all those users > and/or developers who take advantage of our technology. And there are a lot of > applications using our SDKs that we don't even hear about. We use the .ecw plugin for Photoshop and ERViewer extensively. It has been very useful, though a little limited. I would like to take this opportunity to express our gratitude to you for making so much of your technology freely available. Those of us who are not GIS professionals have benefited greatly from this. > This is not to say we don't pay attention to user feedback. Some of our > plugins and SDKs have gone through multiple version updates as we fine tune them > based on user feedback (the plugins for ArcView et al are good examples). Well, since you mention feedback: One detail that is frustrating is that though I can open a 500mb plus .ecw image in Photoshop, I can't save it if I make changes.. Any possibility this restriction will get removed or at least adjusted upwards somewhat? I realise that you are primarily concerned with the commercial product, ERMapper, unfortunately I am not a cartographer and I have significant difficulty, despite the best intentions and a desire to learn, understanding a lot of the matters discussed here. So I doubt if I could use it effectively even if I bought it. Regards FLTLT(AAFC) Geoff Roberts Commanding Officer No. 614 (City of Port Pirie) Squadron Australian Air Force Cadets [EMAIL PROTECTED] ----------------------------------------------------------- To make changes to your subscription, please visit our website, http://www.ermapper.com/technicl/ermapperl/index.htm
