Dear users!

I have been talking to a brazilian user who has been having problems with
ERMapper 6.3 in a WinXPPro computer.

He started having problems with Mapper in the last version, 6.2, which could
not be used in WinXP OS... This version was installed in this computer and
he was waiting for 6.3 release. He has finally received a 6.3 upgrade CD and
installed this one, updating the 6.2, of course.

The guy called me yesterday telling that every time he tries to run a task,
any task, it appears that black DOS window (I have seen this DOS window many
times while running some task in ER Mapper, but it appears and disappears in
a few seconds) and the task is not concluded... He needs to close the DOS
windows by clicking in "X" button from the window...

Do you think that uninstalling ER Mapper and reinstalling it trough a full
6.3 CD could fix his problem?

Any idea would be greatly appreciated! :-)

Thank you very in advance.
__________________________________________________
Bartira C. M. C. Carvalho
Technical Support Representative
[EMAIL PROTECTED]

Geosoft Latinoam�rica Ltda.
Av. Rio Branco, 156 Gr. 2615 - Centro
Rio de Janeiro - RJ - BRASIL - 20043-900
Tel: 55 21 2532-0140 - Fax: 55 21 2532-7197

Knowledge From Data.
Free Oasis montaj interface with public-domain Data Access Protocol (DAP)
for accessing high-volume spatial data over the Internet available for
download at www.geosoft.com/pinfo/free/downloadfree.html.
Visit www.geosoft.com and www.geodap.com.
__________________________________________________

-----------------------------------------------------------

To make changes to your subscription, please visit our website, 
http://www.ermapper.com/technicl/ermapperl/index.htm

Reply via email to