Chapter 6 in the long OMG document contains the "good stuff" D.
On Sat, Feb 13, 2010 at 6:08 PM, Richard Hirsch <[email protected]> wrote: > LOL > > @sig: I thought you would find that interesting. The document is > quite large but primarily concentrates on creating models for case > management processes. Once this model existed, Thingamy could support > it and then people could port Thingamy models to other environments > and vice-versa. > > The blog that started my journey today was from Sandy Kemsley: > http://www.column2.com/2010/02/henk-de-man-of-cordys-at-software-2010/ > > Here is the full link to the OMG file: > http://www.omg.org/cgi-bin/doc?bmi/2009-9-23 > > What I found very interesting was the following description from the document: > > "Automation of case management processes will > • Enhance the ability for business people to learn from case histories > and make timely changes to a case management process model to evolve > the process to be more prescriptive and repeatable > • Provide the means to ensure that appropriate records are > maintained—a case file—for the history of the case and actions taken > • Provide for more timely initiation of appropriate action when > relevant circumstances of a case change > • Provide for the application of regulations and policies at > appropriate points in these ad hoc processes. > • Provide for the exchange of business process models that include > case management constructs." > > I was thinking about the question whether ESME conversations could be > considered part of the case file. I was also considering how the > "application of regulations and policies" - which reflect more of a > structured approach to processes - would fit into Thingamy/ESME > integration scenarios. > > By the way, I just don't ski during the week. Weekends too - in fact, > I went cross country skiing twice today :-> > > D. > > > > > On Sat, Feb 13, 2010 at 5:34 PM, Sig Rinde <[email protected]> wrote: >> Hi Folks, >> >> as the weather is rotten I'm having fun indoors - and thanks to Dick >> who works week-ends and skis during the week I was led to a PDF in >> regards Case Management (it was a two year invitation for Case >> Management System Modelling proposal to extend BPMN in no less than 43 >> pages from omg.org - aka Oh My God dot org). It had neat definitions, >> and the one for Case Management made me go yikes: >> >> "A process that does not have a predefined sequence of activities but >> is directed by human or encoded knowledge to act according to the >> current situation of the subject of a case and related circumstances. >> Each execution of a case management process involves a particular >> situation, a case, and a desired outcome for that case. Each case >> involves a particular subject (a person, a legal action, an insurance >> claim, etc.) and the actions performed related to that subject to >> achieve the desired result. The determination of actions to take in >> each case involves the exercise of human judgement and >> decision-making. A case management process will produce a case file >> that is a record of the history of the case and may consist of >> multiple documents or records from relevant sources that become case >> file parts." >> >> Which BTW is a perfect description of Thingamy's "Work Processor" template. >> >> Dick again: "hearing more and more about "case management" as a way to >> support unstructured business processes" I think duh, now I know >> why... >> >> Combined, this prompted me to all of fifteen minutes of terms-tweaks >> in Thingamy (now all Case, Case File and such known terms) and a quick >> visit to Gimp to create a new logo for "Case Management", out went the >> "Work Processor" for that one. >> >> So voila, now you can brag that ESME is delivering real time >> Discussions & Discovery as part of a Case Management System (Note: Not >> Case Management support tool as most are, proper Case Running system >> rather, better to automate the boring part of meetings, emailing, >> reporting and organising I say.) >> >> Cheers on a Saturday, >> Sig >> >> p.s. If any of you need a case management system for your work group >> say so and I'll give you one... can even host it, ESME and all ;) >> >
