So i'm trying to get RT [0] set up to do ticketing.  The software install
has gone in a straightforward manner, but now i'm facing the phase of setting
up some queues and configuring them, and i find the documentation somwhere
between spartan and nonexistent.  If anyone has set up a working RT install
before, could they email me so i can engage them in some dialogue and move
towards the truth?


[0] http://www.fsck.com/projects/rt
-- 
"They that can give up essential liberty to obtain a little temporary safety 
deserve neither liberty nor safety."
- Benjamin Franklin, Historical Review of Pennsylvania, 1759.

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