On 6/22/05, Jamie <[EMAIL PROTECTED]> wrote:
> On Wednesday 22 June 2005 05:30 pm, Jacob Meuser wrote:
> > On Wed, Jun 22, 2005 at 03:11:16PM -0700, Linux Rocks! wrote:
> > > On Wednesday 22 June 2005 02:54 pm, Jacob Meuser wrote:
> > > <<<<<<<<<SNIP>>>>>>>>>>>
> > >
> > > > Comcast), think that !MS == Linux.
> > >
> > > I would guess that most people thing that !M$==Mac
> >
> > as routers (the guy asked if I had a router ... "No, well, it is a
> > software based router on my machine."  "Oh so you're running Linux."),
> > firewalls and servers?
> heh... the very same company said they would not help me fix my problem unless
> I was using internet explorer (windows or mac.) I had to use a mac to do the
> exact same thing you can do with konqueror or mozilla running linux. The
> thing is they refused to help me unless i used explorer (but it turns out all
> you really need is a web browser).

I experienced a similar effect with printer documentation, on Canon's
part a complete and utter lack of mention, except to tell me they
weren't going to support linux or mac.

>From Brother, well they dont mention linux in the documentation that
came with the printer, but it does show up on the network as listening
to several popular printing protocols, and I've had no probs
connecting to it from either Ubuntu or Freebsd.
(network printer $199 @ OfficeMarx: Brother HL-2070N if you're interesteed) 

I'm guessing the main reason for this peculiar behaviour on the part
of vendors is that
 there is no trustmark program for linux (when you see those little
windows and Mac logos in the documentation, the manufacturer is paying
for the privilege and supposedly has to meet some sort of conformance
test.) So they either don't mention it at all or mention it only in
the negative; because to do otherwise is to leave themselves open to a
lawsuit. (also can you imagine the hassle involved with supporting
eighty different flavours of
linux/freebsd/openbeos/hurd/$distro_of_week )


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