If Tesla really did assure these customers that the changes they wanted weren't imminent, then I have to agree that they're in the wrong.
That said, IMO, this situation - buyers asking whether an upgrade is imminent - requires a very careful response from Tesla (or any tech oriented manufacturer or dealer, really). It's easy for a potential buyer to hear what he wants to hear at that moment, and re-interpret it later. At the very least, they should have been noncommittal when asked. Tesla says, in essence, that it's impractical to retrofit earlier cars for either upgrade. I suspect that many if not most of the complainers are angling for a free upgrade, which probably isn't going to happen. But maybe it would quiet some of the gripes if Tesla offered to do the job at actual cost. That cost would no doubt be substantial, but I'd guess that for at least some Tesla owners, the focus on having the latest and greatest transcends cost concerns. David Roden - Akron, Ohio, USA EVDL Administrator = = = = = = = = = = = = = = = = = = = = = = = = = = = = = EVDL Information: http://www.evdl.org/help/ = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Note: mail sent to "evpost" and "etpost" addresses will not reach me. To send a private message, please obtain my email address from the webpage http://www.evdl.org/help/ . = = = = = = = = = = = = = = = = = = = = = = = = = = = = = _______________________________________________ UNSUBSCRIBE: http://www.evdl.org/help/index.html#usub http://lists.evdl.org/listinfo.cgi/ev-evdl.org For EV drag racing discussion, please use NEDRA (http://groups.yahoo.com/group/NEDRA)
