'Young people aren’t getting their licences & are buying less cars> cars
just aren't a universal status symbol'
'Millennials (beards; skinny jeans; toques; scarves & plaid) want to be
behind the wheel of their Phone, not a car'
'If a connected lounge on wheels doesn’t fix sales, automakers & dealers are
sunk'
'Today's buyers care more about Bluetooth music streaming, than 0-60 times>
That is a pretty seismic shift'

http://www.theglobeandmail.com/globe-drive/why-car-companies-spend-so-much-effort-targeting-hipsters/article28997537/
Why car companies spend so much effort targeting hipsters
Mar. 03, 2016  JON COOK

Depending on who you ask, ‘hipster-ism’ is a phenomenon that crested years
ago and may even be dead. So why are car companies still marketing to this
millennial niche?

Even if hipster-dom was still in its prime, its non-conformist members are
more likely to be seen atop a fixed-gear bike than inside a shiny new car.
Yet auto makers continue to pump out ads dripping with hipster iconography:
beards; skinny jeans; toques; scarves and lots of plaid.

It’s been that way for more than a decade. Remember that 2003 Mitsubishi
Eclipse ad [video  dated
https://www.youtube.com/watch?v=OH0zWrDi6GA
] with the mod girl dancing in the passenger seat that spawned a thousand
parodies?

More recent efforts have tried to recapture that same vibe, but in a
slightly less annoying way. Last year, a Jeep Renegade spot replaced the
dancing girl with a guitar-playing dude in a hipster-lite version.

Toronto DJ Gunnarolla and hip-hop duo Side Pony Nation pull off similar
dance moves in a test-drive ad for Chevrolet’s “Best Cruze Ever” social
media campaign ahead of the vehicle’s 2016 launch this spring.

That marketing effort was led by Jason Easton, GM Canada’s head of sales and
marketing for the Greater Toronto Area, who filmed the bit last December in
the hipster-laden Queen Street West neighbourhood.

Easton, a millennial himself, remains hesitant to embrace it as hipster
marketing per se: “We targeted that stretch for many reasons, but one is
because the type of people who congregate in that area are much more of that
hipster-type of vibe.”

The Cruze has become popular with millennials and, since its 2005 launch, is
now GM’s top-selling car in Canada.

“To the extent to which millennials consume media or brand messaging through
hipster-type channels, yes, we are there,” says Easton, adding: “Our
challenge is in positioning the vehicle within their world in a way that
makes sense.”

But car marketers go there at their own peril, as hipsters embody the
Groucho Marx sentiment of not wanting to belong to any club that would have
them as a member.

Easton says it’s about “brand genuine-ness” – appealing to millennials in an
authentic way that doesn’t offend. “Everyone struggles to say ‘hipster’
because if you are self-describing yourself as a hipster, are you really
one?”

The hard reality is that cars have lost some of their relevance for younger
generations. New car sales among the under-34 set have declined from their
pre-recession levels as a combination of tougher economic conditions and
changing mores have hurt ownership. Not only are young people not buying as
many cars, they also aren’t getting their licences – a right of passage for
their parents and grandparents.

“Millennials don’t hate cars, they just don’t see them as the universal
status symbol that the baby boomer generation did,” Ford futurist Sheryl
Connelly says. Previous generations had a more defined road to maturity: go
to college; get a job; fall in love; move to the city; settle down; move to
the suburbs; and start a family.

“For millennials, there is no path,” she says.

Connelly, who oversees publication of Ford’s annual trends book, says cars
must fit into the lifestyles of young people and not vice versa. That means
an increased emphasis on quality, versatility, durability and technology.

“They want to be behind the wheel of their iPhone as opposed to the wheel of
an automobile,” Connelly says. “We think that the sport-utility vehicles
will speak to them particularly with the data point that says they want to
hold onto this vehicle for a decade. We’re betting big on millennials.”

For the survival of the industry, this is a wager that has to pay off. There
are more millennials than any other generation – nearly 100 million in the
United States and Canada alone. They represent nearly 30 per cent of the
population and are expected to wield more than $200-billion in buying power
by 2017, when the oldest members hit their mid-30s.

And while hipsters comprise a small subset of millennials, they hit above
their weight financially.

“If you buy into the idea that this demographic doesn’t give a crap about
cars, and you’re a higher up in the car industry, if we don’t fix this,
we’re all sunk,” says Laurance Yap, director of marketing at Pfaff
Automotive Partners, an Ontario-based automotive dealer group that retails
Audi, Porsche, Toyota and Volkswagen brands.

Ahead of the North American launch of its 2015 A3 sedan, Audi issued a
64-page guide to help its dealerships throw hipster-esque parties, without
ever specifically using the term. The directive was to throw these bashes in
studios or warehouses, to feature locally sourced food and craft beer and to
have DJs only spin tracks that had “obvious cool factor.”


Last fall, Mercedes-Benz introduced the Vision Tokyo, a concept car geared
to “young, urban trendsetters” that would allow its passengers to be ferried
about on soft leather seats in a self-driven electric car, while connecting
holographically with friends via social media.


It’s what they see future hipsters driving, but would this veritable lounge
on wheels actually fly?

“It’s ridiculous,” says Andrew Tyne, 32, a reluctant member of hipster
nation, despite his passion for technology, music, beards, suspenders, bow
ties and craft beer – stereotypical hipster iconography. “It’s just kind of
like, ‘What do we have left in the tank?’”

Most car companies want desperately to be viewed as “cool” and have a vision
of who they want to be seen driving their cars, even if the reality is far
different, says Mark Lantz, founder of Detroit-based marketing agency
Factory Detroit Inc.

He adds hipsters are “the hot button of the moment” and a convenient “handle
to mean cool, educated, socially and politically left-leaning, urban white
people.”

As more young people migrate to large cities, car companies are forced to
try to appeal to them where they live.

“Young urbanites, regardless of their taste in music and facial hair
choices, are very much driving the big product development decisions at all
of the car manufacturers,” says Yap, who disputes the notion this generation
doesn’t care about cars.

“Young people are still engaged by cool cars,” he says, pointing anecdotally
to the long lines of kids he sees waiting to get posters at auto shows. But
Yap admits tastes have changed: “Buyers of today care more about whether
they can stream their music over Bluetooth than how fast they get from zero
to 60. That is a pretty seismic shift.”

For Yap, the biggest concern is the cost of owning a car, especially in a
Canadian market that features punishingly high insurance rates for anyone
younger than 30.

In this way, Tyne is a good case study for car makers to understand what
millennials, and more specifically hipsters, want from them. Up until last
summer, the Dartmouth, N.S., event planner made it to work in a Mazda 3 –
one of a matching sky blue pair he bought new with his wife in 2011. When he
looked at the cost, however, Tyne swapped his ride for a hybrid bike.

“You felt a little sick when you realized what you were paying for the
bloody thing,” he says, noting he’ll save about $7,000 this year not having
to pay his loan, insurance, parking, gas, upkeep and other “ancillary”
costs. “We got a car because we assumed we needed a car, and we didn’t
really challenge that assumption.”

Tyne, who has two smartphones but no TV, represents a further challenge for
car marketers, who have relied heavily on television ads. Like most of his
ilk, he finds marketing disingenuous.

“If I already want your stuff, I don’t have to see your commercials,” he
says.

The conundrum: how do you hook someone who doesn’t want to be hooked?

“Whether we’re talking about automotive, or we’re talking about jeans, or
we’re talking about something else, no one wants to feel that they’re
targeted to,” says Max Mancuso, a strategy director at Toronto-based
marketing firm Padulox, who has Mercedes as a client. “Even using the term
targeting feels a bit yucky.”

Mancuso knows a thing or two about hipsters, employing certain mustachioed,
man-bun sporting “coffee enthusiasts” at his The Good Neighbour espresso
joint in the city’s trendy Junction area.

He says car marketing has shifted, becoming less about the “rich smell of
mahogany and fine leather” to being more about the experience you get when
you drive the vehicle.

The car brands that will win the day, Mancuso says, will be the “ones that
align themselves with the core values of each generation that come up.”
[© 2016 The Globe and Mail]




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