I'm curious where the difference in information is coming from. I have read a couple of different versions of the story and they explicitly stated that the feature was active.
I believe this is the original version I read. jalopnik.com/tesla-remotely-removes-autopilot-features-from-customer-1841472617 It now contains this update at the bottom Updated: Friday, February 7, 2020, 1:27 p.m. ET: The dealership, United Traders, reached out to me to add some details and more information about the sale of the Tesla and what they knew of its features at the time of the sale: I saw the Tesla story blowing up on your website and a few others as well. We are the dealership (United Traders) that sold the Tesla to Alec B_____. I bought that vehicle personally, and used the full self drive on it multiple times. It was working fine. One day, a random message popped up saying your autopilot has been upgraded after a software update. Then it disappeared. I figured it was a glitch. I already had an agreement with Alec to purchase the vehicle. He did come and test drive it a few days later, and we both agreed it was a technical difficulty or bug that would be fixed by next software update. Since then Tesla has been of no assistance to him, and I have been doing my best to get him some help in this case. I sell dozens of Teslas a year, and sold my father in law a Model X P90D with ludicrous speed package. 60 days after the purchase of the car, Tesla removed his ludicrous speed package. Upon complaints to them they said he never paid for it. We have video evidence and multiple pictures of the vehicle with it. They even removed the line under the P90D. I am still shocked at these acts. ________________________________ From: paul dove <[email protected]> Sent: Monday, February 10, 2020 10:34 AM To: Damon Henry <[email protected]> Cc: paul dove via EV <[email protected]>; EVDL Administrator <[email protected]> Subject: Re: [EVDL] Tesla Remotely Removed Autopilot Features from Used Model S After 'Audit' That’s not accurate. The feature was not there at the time of purchase. Sent from my iPhone On Feb 10, 2020, at 12:12 PM, Damon Henry <[email protected]> wrote: That's a lot of churn on my original point. Kia will not do this to you, Tesla will if they feel like it. They get to set the rules, not you. From the buyers perspective which is who I would be in this scenario. A price was negotiated on a car with a certain set of features listed as being part of the purchase. A few days after driving the car home features the buyer thought he had paid for were removed from the car by the manufacturer... Someone will have to explain to me how I will know exactly what I am buying when I buy my used Tesla, which I very well may do some day. Do I need to call Tesla ahead of time and verify every feature I think I am getting on my car? Do I need to get it in writing from them??? Do they even have a process in place that I can access, or do they just get to make decisions with no thought towards the current "owner" of the car? Damon ________________________________ From: EV <[email protected]> on behalf of paul dove via EV <[email protected]> Sent: Sunday, February 9, 2020 4:12 PM To: Electric Vehicle Discussion List <[email protected]> Cc: paul dove <[email protected]>; EVDL Administrator <[email protected]> Subject: Re: [EVDL] Tesla Remotely Removed Autopilot Features from Used Model S After 'Audit' Cable TV will shut you off in a heat beat if you aren’t paying for the service too. This doesn’t sound different they just did it after delivery to the dealer. It gave no impression the car had this when he purchased it from the used car dealer. Sent from my iPhone > On Feb 9, 2020, at 5:54 PM, EVDL Administrator via EV <[email protected]> > wrote: > > They might as well sneak into his garage in the middle of the night and > steal parts from the car. The only difference between this and what GM did > to their EV-1 lessees is the scale of the confiscation. It's disgusting. > > And y'all wonder why I'll never buy a Tesla. 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