Hello Dawn, are you talking about using the re-print last receipt option after the transaction is saved? Or printing the entire offline interface page before the transactions are saved?
Josh On Thu, Jan 7, 2021 at 3:41 PM Dawn Dale <[email protected]> wrote: > Hi Josh, > > Staff will need to tell it to print to the receipt printer each time they > have a checkout. They should not have any problems if they do that. > > > > *Dawn Dale, PINES Services Specialist - Circulation* > > ------------------------------ > > Georgia Public Library Service > > 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 > > (404) 291-2800, [email protected] > > <https://www.facebook.com/georgialibraries> > <https://www.twitter.com/georgialibs> > <https://www.instagram.com/georgialibraries/> > > Join our email list <http://georgialibraries.org/subscription> for > stories of Georgia libraries making an impact in our communities. > > > > On Thu, Jan 7, 2021 at 4:18 PM Josh Stompro <[email protected]> > wrote: > >> Terran, I just tried disabling the hatch extension (Right click -> Manage >> Extension -> Change toggle to off) but that didn't work for me. Is that >> what you mean? I just get console errors because the Offline interface is >> still trying to send the print jobs to hatch. >> >> We are on 3.2. >> >> I don't see how I can get into the workstation settings to uncheck the >> "Use Hatch" checkbox when I'm offline. /eg/staff/admin/workstation/hatch >> seems to require authentication to access. >> >> I'm trying to figure out how this is going to work for staff that >> normally use Hatch, but have to use Offline when their internet is down. >> >> I did notice that with hatch enabled, the print jobs will get sent to the >> windows default printer. I'm wondering if that is Hatch's default behavior >> when it doesn't have access to the printer context info. I'm wondering if >> the Offline Printer settings are supposed to be stored in the Browser >> Settings section vs the Workstation settings like they are now? >> >> Josh >> >> On Wed, Feb 26, 2020 at 7:19 PM Terran McCanna < >> [email protected]> wrote: >> >>> If you temporarily disable Hatch in the browser, it should print >>> alright. >>> >>> >>> >>> Terran McCanna >>> PINES Program Manager >>> Georgia Public Library Service >>> 2872 Woodcock Blvd, Suite 250 >>> Atlanta, GA 30341 >>> 404-235-7138 >>> [email protected] >>> >>> On Wed, Feb 26, 2020, 3:19 PM Dana Schwarz < >>> [email protected]> wrote: >>> >>>> Hello, >>>> >>>> >>>> >>>> Our library consortium is upgrading tomorrow and my library system will >>>> be using the offline check-out during the upgrade. I’ve tested on computers >>>> with hatch to print a receipt after checking out material offline but a >>>> receipt doesn’t print. I’ve assigned our receipt printer to print in >>>> offline and saved the changes but nothing happens. Am I missing a step? >>>> >>>> >>>> >>>> Thank you for your help, >>>> >>>> >>>> >>>> Dana Schwarz >>>> >>>> *Technical Services Coordinator* >>>> >>>> >>>> Lincoln Public Library, MFR Branch >>>> >>>> 4080 John Charles Blvd. >>>> >>>> Vineland, Ont, Canada >>>> 905.562.5711 >>>> >>>> [email protected] >>>> >>>> >>>> >>> >> >> -- >> Josh Stompro - IT Director >> Lake Agassiz Regional Library >> Desk: 218-233-3757 Ext 139 >> Cell: 218-790-2110 >> _______________________________________________ >> Evergreen-general mailing list >> [email protected] >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > -- Josh Stompro - IT Director Lake Agassiz Regional Library Desk: 218-233-3757 Ext 139 Cell: 218-790-2110
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