Hi Josh, Staff will need to tell it to print to the receipt printer each time they have a checkout. They should not have any problems if they do that.
*Dawn Dale, PINES Services Specialist - Circulation* ------------------------------ Georgia Public Library Service 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 (404) 291-2800, [email protected] <https://www.facebook.com/georgialibraries> <https://www.twitter.com/georgialibs> <https://www.instagram.com/georgialibraries/> Join our email list <http://georgialibraries.org/subscription> for stories of Georgia libraries making an impact in our communities. On Thu, Jan 7, 2021 at 4:18 PM Josh Stompro <[email protected]> wrote: > Terran, I just tried disabling the hatch extension (Right click -> Manage > Extension -> Change toggle to off) but that didn't work for me. Is that > what you mean? I just get console errors because the Offline interface is > still trying to send the print jobs to hatch. > > We are on 3.2. > > I don't see how I can get into the workstation settings to uncheck the > "Use Hatch" checkbox when I'm offline. /eg/staff/admin/workstation/hatch > seems to require authentication to access. > > I'm trying to figure out how this is going to work for staff that normally > use Hatch, but have to use Offline when their internet is down. > > I did notice that with hatch enabled, the print jobs will get sent to the > windows default printer. I'm wondering if that is Hatch's default behavior > when it doesn't have access to the printer context info. I'm wondering if > the Offline Printer settings are supposed to be stored in the Browser > Settings section vs the Workstation settings like they are now? > > Josh > > On Wed, Feb 26, 2020 at 7:19 PM Terran McCanna < > [email protected]> wrote: > >> If you temporarily disable Hatch in the browser, it should print alright. >> >> >> >> Terran McCanna >> PINES Program Manager >> Georgia Public Library Service >> 2872 Woodcock Blvd, Suite 250 >> Atlanta, GA 30341 >> 404-235-7138 >> [email protected] >> >> On Wed, Feb 26, 2020, 3:19 PM Dana Schwarz <[email protected]> >> wrote: >> >>> Hello, >>> >>> >>> >>> Our library consortium is upgrading tomorrow and my library system will >>> be using the offline check-out during the upgrade. I’ve tested on computers >>> with hatch to print a receipt after checking out material offline but a >>> receipt doesn’t print. I’ve assigned our receipt printer to print in >>> offline and saved the changes but nothing happens. Am I missing a step? >>> >>> >>> >>> Thank you for your help, >>> >>> >>> >>> Dana Schwarz >>> >>> *Technical Services Coordinator* >>> >>> >>> Lincoln Public Library, MFR Branch >>> >>> 4080 John Charles Blvd. >>> >>> Vineland, Ont, Canada >>> 905.562.5711 >>> >>> [email protected] >>> >>> >>> >> > > -- > Josh Stompro - IT Director > Lake Agassiz Regional Library > Desk: 218-233-3757 Ext 139 > Cell: 218-790-2110 > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >
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