Seems like this is something that could be set up using an action/trigger. To have the “re-request” option, there’d likely need to be some deeper involvement to query recently cancelled holds and also provide appropriate links for replacing the hold.
Ruth Frasur (she/her) Evergreen Development and Support Administrator Indiana State Library 140 N. Senate Ave. Indianapolis, IN 46204 (317) 232-3691 From: Evergreen-general <evergreen-general-boun...@list.evergreen-ils.org> On Behalf Of Terri Moser via Evergreen-general Sent: Tuesday, October 26, 2021 11:21 AM To: evergreen-general@list.evergreen-ils.org Subject: [Evergreen-general] Cancelled/Expired Holds notice **** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. **** ________________________________ Would it be possible to have a message pop up to alert a patron when a recent HOLD has expired or been cancelled. It might say something like: A recent HOLD has been cancelled by you or the system because it was not picked up on time. Do you want to re-request it?" It would be really cool if it included the titles. Our old system did this and it was really helpful. My wording for the message is terrible so I hope you get the idea. Just a thought. Have a great day. Terri Moser Circulation Supervisor Neosho Newton County Library "Never let a problem to be solved become more important than a person to be loved." -Thomas S. Monson
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