There's the key. Both the old and new barcodes need to be active. We don't like patrons to have two active barcodes.
Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Thu, Jan 27, 2022 at 10:52 AM Jessica Woolford <jwoolf...@biblio.org> wrote: > Just want to offer some clarification. Before Bibliomation's upgrade to > 3.6.5, if a patron's username matched their inactive barcode, they could > still log into the OPAC, but the old barcode wouldn't work even though it > was their username (I think because of this bug: > https://bugs.launchpad.net/evergreen/+bug/1255561). After the upgrade, if > their username was an old inactive barcode, they could not login at all in > the TPAC version of the OPAC, even with their new barcode. We tested this > on a test system we have running the Bootstrap OPAC, and the behavior is > the same as it was in TPAC prior to our upgrade (they could log in with the > new barcode but not the old one). Some community members generously tested > this on TPAC running a later version, but were not able to replicate what > we were seeing. So, we need to make sure there isn't some customization or > unique configuration we're running that's causing this, but since we're > going to be transitioning to Bootstrap eventually anyway and it's not a > problem there, we felt a short term solution might be best. So, we wrote > some SQL to update usernames of the affected patrons to their new barcodes. > > Our consortium only uses barcodes to authenticate to OverDrive, so they > still would have had a problem logging into that service. We have learned > that some of our libraries just leave the old barcode as active so they can > continue to use it for OverDrive. The other option is that you can merge > user IDs in OverDrive Marketplace (video on this here: > https://resources.overdrive.com/merging-user-ids/). > > On Thu, Jan 27, 2022 at 11:12 AM Diane Disbro via Evergreen-general < > evergreen-general@list.evergreen-ils.org> wrote: > >> And I appreciate the opportunity to ask questions about this! Some of our >> patrons don't want to replace lost cards because they have set up accounts >> with OverDrive and don't want to have to start over. If they DON'T need to >> start over, we can tell them to continue to use their old number for their >> username. >> >> Diane Disbro >> Pronouns: she/her >> Circulation Coordinator >> Scenic Regional Library >> 251 Union Plaza Drive >> Union, MO 63084 >> (636) 583-0652 ext 110 >> ddis...@scenicregional.org >> >> >> >> On Thu, Jan 27, 2022 at 10:06 AM Dawn Dale via Evergreen-general < >> evergreen-general@list.evergreen-ils.org> wrote: >> >>> No worries! >>> >>> >>> >>> *Dawn Dale, PINES Services Specialist - Circulation* >>> >>> ------------------------------ >>> >>> Georgia Public Library Service >>> >>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>> >>> (404) 291-2800, dd...@georgialibraries.org >>> >>> <https://www.facebook.com/georgialibraries> >>> <https://www.twitter.com/georgialibs> >>> <https://www.instagram.com/georgialibraries/> >>> >>> Join our email list <http://georgialibraries.org/subscription> for >>> stories of Georgia libraries making an impact in our communities. >>> >>> >>> >>> On Thu, Jan 27, 2022 at 11:04 AM Gina Monti <gmo...@biblio.org> wrote: >>> >>>> Sorry, all on the Evergreen discussion page! I sent this to the wrong >>>> email list-please disregard. >>>> >>>> It's supposed to go to our consortium's Evergreen list. This is a >>>> Bibliomation situation we're fixing. >>>> >>>> On Thu, Jan 27, 2022 at 11:01 AM Dawn Dale <dd...@georgialibraries.org> >>>> wrote: >>>> >>>>> Hi Gina, >>>>> >>>>> We have seen some of this as well though I don't have any specific >>>>> example to share with you. I was going to open a bug but if you want to do >>>>> that I will add heat. >>>>> >>>>> >>>>> >>>>> *Dawn Dale, PINES Services Specialist - Circulation* >>>>> >>>>> ------------------------------ >>>>> >>>>> Georgia Public Library Service >>>>> >>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>>>> >>>>> (404) 291-2800, dd...@georgialibraries.org >>>>> >>>>> <https://www.facebook.com/georgialibraries> >>>>> <https://www.twitter.com/georgialibs> >>>>> <https://www.instagram.com/georgialibraries/> >>>>> >>>>> Join our email list <http://georgialibraries.org/subscription> for >>>>> stories of Georgia libraries making an impact in our communities. >>>>> >>>>> >>>>> >>>>> On Thu, Jan 27, 2022 at 10:37 AM Gina Monti via Evergreen-general < >>>>> evergreen-general@list.evergreen-ils.org> wrote: >>>>> >>>>>> Hello Everyone, >>>>>> >>>>>> We contacted library directors individually on Friday with >>>>>> information on the issue some patrons were experiencing logging in >>>>>> through >>>>>> the OPAC. In short, older barcodes that were saved as their usernames >>>>>> needed to be changed to their current barcode in order to gain access. >>>>>> Today we have globally changed all the affected patrons to have their >>>>>> usernames reflect their current barcode. >>>>>> >>>>>> We produced shared buckets for each library to keep track of the >>>>>> affected patrons for your records. If you would like your shared bucket >>>>>> ID, please email me off list. >>>>>> >>>>>> Thank you most of all for your patience during this situation. A >>>>>> reminder that when you are replacing a barcode, please replace the >>>>>> username >>>>>> if the username isn't set to a unique field that the patron requested. >>>>>> >>>>>> -- >>>>>> Gina Monti >>>>>> Evergreen Systems Specialist >>>>>> Bibliomation, Inc. >>>>>> (203) 577-4070 ext. 109 >>>>>> _______________________________________________ >>>>>> Evergreen-general mailing list >>>>>> Evergreen-general@list.evergreen-ils.org >>>>>> >>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>>> >>>>> >>>> >>>> -- >>>> Gina Monti >>>> Evergreen Systems Specialist >>>> Bibliomation, Inc. >>>> (203) 577-4070 ext. 109 >>>> >>> _______________________________________________ >>> Evergreen-general mailing list >>> Evergreen-general@list.evergreen-ils.org >>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>> >> _______________________________________________ >> Evergreen-general mailing list >> Evergreen-general@list.evergreen-ils.org >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > > > -- > Jessica Woolford > Evergreen Systems Manager > Bibliomation, Inc. > 24 Wooster Ave. > Waterbury, CT 06708 > 203-577-4070 ext. 105 >
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