Welcome Jordan and Raynel!

Raynel, you ask about impactful Open Space experiences. When I ran into Open 
Space in 1995, it changed my work and my life. (Thank you Harrison.) It taught 
me that when I am organizing something, I am not responsible for other people’s 
experiences. My work is to cultivate a space that invites people to show up 
authentically and connect with others. Open Space took me on a journey to learn 
about complexity and what it could teach us about working with disruption in 
human systems, like organizations and communities. That has been central to my 
work ever since.

From Anne Stadler, I learned the essence of open space (not just the 
methodology but the philosophy and life practice) is to take responsibility for 
what you love. Imagine that! How often are we invited to even ask ourselves 
what matters to us, much less spend time with others who care to explore it and 
act on it? To me, that is the heart of why Open Space Technology creates magic. 

It also taught me that breakthroughs emerge when the needs of individuals and 
the whole are both met. It’s when people start talking about “we” without 
sacrificing themselves in the process. That was what hooked me when I attended 
my first Open Space at U S West in 1995. (It’s the one in this video 
<https://vimeo.com/25251316>.) I saw 250 telephone company union workers, 
managers and others grapple with tough issues. At the end of 2.5 days, they 
were all in agreement: it was time to rehab the basic plant. Everyone was 
shocked that union people and management agreed to bring on contract labor (a 
contentious issue in contract negotiations) because it freed employees to do 
the deeper work. People got their needs met and so did the organization. 

Many organizational stories have this sort of breakthrough dynamic.

Jordan, you ask how Open Space translates from ideation to action. I’ll give 
you a consultant’s answer: it depends. What is your purpose for gathering? 
Often, most often I find, Open Space is used to bring together the diversity of 
people who make up a system to explore a complex or conflicted subject. There 
may not be an explicit expectation for action out of the convening. What I do 
find you can reliably expect for outcomes (Excerpt from Engaging Emergence: 
Turning Upheaval into Opportunity 
<https://peggyholman.com/papers/engaging-emergence/>):

Individually, we are stretched and refreshed—We feel more courageous and 
inspired to pursue what matters to us. With a myriad of new ideas, and 
confident of mentors, supporters, and fans, we act.

New and unlikely partnerships form—When we connect with people whom we don’t 
normally meet, sparks may fly. Creative conditions make room for our 
differences, fostering lively and productive interactions.

Breakthrough projects surface—Experiments are inspired by interactions among 
diverse people. 

Community is strengthened—We discover kindred spirits among a diverse mix of 
strangers. Lasting connections form, and a sense of kinship grows. We realize 
that we share an intention—a purpose or calling guided by some deeper source of 
wisdom. Knowing that our work serves not just ourselves but a larger whole 
increases our confidence to act.

The culture begins to change—With time and continued interaction, a new 
narrative of who we are takes shape. 



When the focus of a convening is a “now what?” sort of question and the culture 
supports initiative, I find novel, ambitious projects often result. One of the 
challenges in understanding outcomes is beautifully expressed by Tova Averbuch 
in her wonderful book, Initiating and Inviting Generative Change: Entry and 
Contracting for Emergent Outcomes In Results Driven Organizations 
<https://www.amazon.com/Initiating-Inviting-Generative-Change-Organizations/dp/1777184649>.
 In essence, since the outcomes aren’t preset, it can be elusive to connect 
actions with the great conversations people have. People often say of Open 
Space, great conversations but nothing happens. She tells a great story of 
talking with someone about taking a new job. They had that "great conversation, 
no action" exchange and then she realized that the creation of the job they 
were discussing came from that Open Space! In her words:

When a result is pre-planned someone holds it long enough to know where it 
originated, or at least so it is perceived. When an outcome is emergent, one of 
two things happen. Either it organically blends into the organization without 
anyone thinking about where it was born. Or, when people are deeply engaged in 
the work, they attribute the outcomes to themselves, their passion, initiative 
and self-organization. They perceive the gathering as an opportunity they were 
lucky to have experienced. Both perceptions are true and show organic ownership.


So there are some thoughts for you Jordan and Raynel.

If you are looking for someone to interview, I am open to doing that for you. 
Just drop me an email and suggest a time or two to talk with your team.

Appreciatively,
Peggy

_________________________________
Peggy Holman
[email protected]
Twitter: @peggyholman

Bellevue, WA  98006
206-948-0432
www.peggyholman.com
www.journalismthatmatters.org

Enjoy the award winning Engaging Emergence: Turning Upheaval into Opportunity 
<http://www.engagingemergence.com/>

 
"An angel told me that the only way to step into the fire and not get burnt, is 
to become 
the fire".
  -- Drew Dellinger



> On Mar 19, 2023, at 9:15 AM, Jordan Wareham via OSList <[email protected]> 
> wrote:
> 
> Good afternoon everyone from sunny Florida!
> 
> My name is Jordan Wareham and like Raynel, I am a doctoral student in the 
> Bowling Green State University program in Organizational Development & Change.
> 
> My background has been in commercial aviation. I have been an airline pilot, 
> pilot instructor & examiner, and now have spent the last 4 years in 
> management with major airlines, currently service as the Director of Safety 
> for an airline based in Florida.
> 
> I really see tremendous applicability for OpenSpace inside the airline 
> industry and I’m looking forward to learning from everyone here.
> 
> One question is around some of the mechanics. When it is decided to invoke an 
> Open Space discussion, I’m gathering it’s around a central issue. The 
> discussion of that issue is what generates the areas that people feel 
> passionate about (hope i have it right so far). My understanding is then that 
> individuals will take responsibility for championing certain issues and 
> everyone will break into working groups…but what happens then? Is it the 
> expectation that the working groups will effectively ideate and solve the 
> issue and develop action plans? I’m just curious how this translates from 
> ideation stage to action items.
> 
> Also, wondering if there is someone who might be willing to serve as a 
> “method master” for our group to interview and learn from. As part of this 
> semester’s class, we are needing to identify individual(s) who can mentor our 
> group through an interview process and provide support for questions. I don’t 
> believe it would be much time commitment and we would really appreciate 
> learning from someone who has been actively applying Open Space in their 
> practice.
> 
> Thank you!
> 
> Jordan
> 
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