On Wed, 2020-08-19 at 23:38 +0000, Dan Kortschak via evolution-list
wrote:
> On Thu, 2020-08-20 at 00:24 +0100, Pete Biggs wrote:
> > > I was warned when I was forwarded the email address for evolution
> > > support to not expect a very welcoming response. And they were
> > > right.
> > > Your response is absolutely pitiful and just cements the poor
> > > reputation the team has in the community. All you succeeded in
> > > doing
> > > was creating another soldier that will add fire to the rumor.
> > 
> > I really think you are under some sort of misconception about what
> > this
> > list is.  There is no "team". We are just a bunch of users who try
> > and
> > help people who have problems, in our free time.  There is no formal
> > arrangement (other than a few people who moderate the mailing list).
> > Anybody can chip in.
> 
> Further to this, my experience here has been that given adequate
> information (evolution version - even if very old, debug output and
> clear reproducers), people will go above and beyond in helping with
> often quite deeply difficult problems.
> 
> Dan (very happy non-customer but recipient of freely given help and
> advice).

+1

Attitude is 99% of achieving satisfaction and sincere happiness.

-Jim P.


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