Call Sybari :) -----Original Message----- From: Matthew Joyce [mailto:[EMAIL PROTECTED] Sent: Tuesday, February 10, 2004 5:59 PM To: Exchange Discussions Subject: RE: Exch 2003 slowdowns
Thanks for your ideas... I have never tried killing Store as I haver always been to worried it may corrupt the DB, so it's ok to kill Store.exe ? In perfmon, I have been watching Current Disk Queue Length, it has a maximum of 1 so I think that is ok. I have been running with out GFI MailSecurity running for the last 48hrs and the problem has not occurred. I just enabled the VS API and the RPC Averaged Latency shot up to 30ms and kept climbing. Disabling VS API, it gradually came down to <10ms. Time to call GFI again methinks.... Matt -- > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On > Behalf Of Gonzalez, Alex > Sent: Monday, 9 February 2004 11:41 PM > To: Exchange Discussions > Subject: RE: Exch 2003 slowdowns > > > When you say normal disk usage are you looking at the > read/write counter or the Queue Length counter? If your not > checking the Queue Length counter check it. If your over 2 > you have an issue with the disks? Also what is the > controller set at? Write back or write through? Also what > else is in your environment? Do you have any SNA or IPX traffic? > > To shutdown the store, can you just kill the process or do > you get an error? > > -----Original Message----- > From: Matthew Joyce [mailto:[EMAIL PROTECTED] > Sent: Sunday, February 08, 2004 11:40 PM > To: Exchange Discussions > Subject: Exch 2003 slowdowns > Importance: High > > > Hi, > > More problems... > > Today, many of our users are getting the "requesting data > from Microsoft exchange 2003 server" dialog. > > Why is this ? > > Exchange 2003 > 2.4Ghz Xeon, 1gb Ram, 100GB raid. > Only 125 users, 100mb max mailbox size. > Not much in the way of public folders. > > GFI Mail Essentials > GFI Mail Security > > > Looking at task manager... > > Store 30-45% > GFIScan 15-20% > Free 30-50% > > These would normally be very low, every thing <5% with > occasional peak above 10%. > > I have increased some of the diag logging for IS but nothing > is showing up in the event log. > > This morning I thought I would try restarting Store, but it > would not shutdown. (perhaps I was impatient) I ended up > restarting the server. > > MTA and Store did not auto start, I had to manually start > them after about 5 mins after the server came back up. > > It happened again later on, I have perfmon watching a few counters... > > Nothing or very little in the queues, normal CPU usage, > normal disk usage, normal RPC usage, then bam, CPU goes up to > previously mentioned levels and RPC Averaged Latency just > keep climbing. Keeps climbing (14000 before last reboot.) > > No one can connect with Outlook and eventually I can't Remote > Desktop the machine, and I have reboot the server. I can > never shutdown Store.exe when this happened, so I'm thinking > that it is waiting for some other process to achieve > something or to respond to Stores request and it just never happens. > > Messages do get processed though, the queues don't really > start piling up. > > any ideas ? > any other info I can get to help diagnose this problem. > > I'm getting grumbles from management, not surprisingly, > Monday morning with no email etc. > > > Matt > Children's Cancer Institute Australia > http://www.ccia.org.au > > -- > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t ext_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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