Check these two links:

http://support.microsoft.com/default.aspx?scid=kb;en-us;294235&Product=exch2
k

http://support.microsoft.com/default.aspx?scid=kb;EN-US;296232

http://support.microsoft.com/default.aspx?scid=kb;EN-US;301017



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mark
Condron
Sent: Friday, March 05, 2004 7:32 AM
To: Exchange Discussions
Subject: RE: OWA access / ISP problems?


Hi,

Thanks for the reply, I am no 'au fait' with firewalls that much I
understand a port issue but not the verb. Can you point me in the direction
of more info please.

-Mark

-----Original Message-----
From: Fyodorov, Andrey FTL [mailto:[EMAIL PROTECTED] 
Sent: 04 March 2004 16:00
To: Exchange Discussions
Subject: RE: OWA access / ISP problems?


There have been KB articles about this. A firewall could cause this. I can't
remember exactly which port was the culprit. Probably not the port really,
but if a firewall is blocking certain verbs.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mark
Condron
Sent: Thursday, March 04, 2004 10:48 AM
To: Exchange Discussions
Subject: OWA access / ISP problems?


All,

OWA, Exchange 2000 SP 3, Windows 2000 SP 4, I have a number of users who all
use the same broadband ISP to connect to OWA. This didn't work then did work
and now doesn't work again. All other OWA user access via various ISP's
works fine. 
The symptoms are when you connect to the OWA URL it asks for UID, PWD and
DOMAIN. Once these are entered it loads the outline of the outlook bar,
email pane etc.. and says it is loading the page, it then asks for the UID,
PWD, DOM again and even if you re-enter it, it does not allow you in. 
I have tested the account in question over other ISP's and they work fine.
My question is could this particular ISP be blocking things intermittently
because of all these viruses that are around, and if so how could I test
this. I have contacted them and they have assured me they are not blocking
anything. The client in question use many different versions of OS and IE to
access OWA. The only common denominator is the ISP. Any help much
appreciated.

TIA

-Mark

Mark Condron 
ICT Manager





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