Have you set up your exchange server to reroute that external domain to
incoming?

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Sean
> Brandt
> Sent: Tuesday, April 13, 2004 2:16 PM
> To: Exchange Discussions
> Subject: Unable to send mail to custom recipients
> 
> 
> 
> 
> 
> Hi,
> We are running 5.5 sp4. I created a custom recipient with an 
> address in our
> domain, then added an additional address from an external 
> domain and made
> that the default reply to address. Now when I choose the CR 
> from the GAL and
> send a message I get an undeliverable message saying "Unable 
> to deliver the
> message due to a communications failure". 
> 
> I can send to the external address if I remove the CR. And 
> this is happening
> for any CR I create that has an external "reply to" address.
> 
> Anyone have any ideas? Let me know if you need more info.
> 
> Thanks in advance!
> 
> Sean
> 
> ~~~~~~~~~~~~~~~~~~~~~~
> Sean Brandt, MCSE
> Systems Engineer
> Lonely Planet Publications, USA
> tel: 510.893.8556 x217
> mobile: 510.541.2601
> [EMAIL PROTECTED] 
> 
> 
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