-Server: E2K SP3 + latest rollup, Win2k SP4 + latest hot fixes 

Hello,

I'm seeing this with at least OUTLOOK 2002 & 2003 (pre and post latest
Service packs):

An outside User sends a reply back to one of our users and they are
unable to see the Reply text.  THEY CAN see the Reply text when using
AutoPreview.

-OWA does not show the reply text.
-Highlighting, changing fonts, Forwarding and trying to change the
format, ... do not show the reply text.

Downloading the message with OE IMAP DOES show the reply text.

Might have missed it, but I've searched this list, Google groups and
MSKB and have come up with a couple other posts complaining of the exact
same thing, but no solutions.  This MSKB is "sort of close", but one
user swears they never got a "do you want to save the changes" prompt,
and it says the problem was correct in a 2002 SP:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;314893

Some of the Headers from OUTLOOK for one of the problem messages:

===================
MIME-version: 1.0
X-Mailer: iPlanet Messenger Express 5.2 HotFix 1.21 (built Sep  8 2003)
Content-type: multipart/mixed;
boundary="Boundary_(ID_oMrsW3jlR6aDNvjXV+7Xsw)"
Content-language: en
X-Accept-Language: en
Priority: normal
Return-Path: "Edited for list posting"
X-OriginalArrivalTime: 12 Apr 2004 15:32:23.0327 (UTC)
FILETIME=[59E6C2F0:01C420A3]

--Boundary_(ID_oMrsW3jlR6aDNvjXV+7Xsw)
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7BIT
Content-disposition: inline

--Boundary_(ID_oMrsW3jlR6aDNvjXV+7Xsw)
Content-type: multipart/alternative;
 boundary="Boundary_(ID_7kpWxG16YKgfak/O8AnUxg)"

--Boundary_(ID_7kpWxG16YKgfak/O8AnUxg)
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7BIT

--Boundary_(ID_7kpWxG16YKgfak/O8AnUxg)
Content-type: text/html; charset=us-ascii
Content-transfer-encoding: 7BIT


--Boundary_(ID_7kpWxG16YKgfak/O8AnUxg)--

--Boundary_(ID_oMrsW3jlR6aDNvjXV+7Xsw)--
======================

Thanks,
Brent
 

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