Thanks for the info - you don't happen to have a link to the patch or a KB
article by any chance? It's not easy to find stuff on the trend site...

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:bounce-exchange-
> [EMAIL PROTECTED] On Behalf Of Fyodorov, Andrey FTL
> Sent: 08 July 2004 15:37
> To: Exchange Discussions
> Subject: RE: host unreachable - messages with attachments
> 
> Forgot to add, just like in your case, the bug affects messages with
> attachments, but not all of them. I had to submit some of my messages that
> got stuck to Trend support so that they would figure it out and write a
> fix
> (there were certain messages with certain attachments that got stuck 100%
> of
> the time)
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> Fyodorov,
> Andrey FTL
> Sent: Thursday, July 08, 2004 10:31 AM
> To: Exchange Discussions
> Subject: RE: host unreachable - messages with attachments
> 
> 
> There is a bug in ScanMail for Exchange that I discovered a few months ago
> and Trend has a hotfix for it. The bug manifests itself when you turn on
> virus scanning of outbound SMTP messages. Simply turning off the outbound
> SMTP scanning does not help the messages that already got stuck, the bug
> does something to them that they remain stuck. New messages however will
> start flowing OK. The only way I found to push out the stuck messages is
> to
> open them with notepad as text files, fix up the first few lines (they are
> crap - delete them), make sure that you have normal looking headers,
> From:,
> To:, Subject. Then save those files and move them to the Pickup directory
> -
> they will get re-processed and sent. Of course doing this will strip any
> Bcc-ed recipients.
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> Atkinson,
> Daniel
> Sent: Thursday, July 08, 2004 4:41 AM
> To: Exchange Discussions
> Subject: RE: host unreachable - messages with attachments
> 
> 
> Yes we have scanmail, but I turned it off and the problem remained. Have
> you
> seen this happen with scanmail before?
> 
> The problem did seem to go away for a while but now I have more messages
> stuck in the queue....
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:bounce-exchange- [EMAIL PROTECTED] On Behalf Of
> > Fyodorov, Andrey FTL
> > Sent: 07 July 2004 16:39
> > To: Exchange Discussions
> > Subject: RE: host unreachable - messages with attachments
> >
> > Do you have any antivirus software installed on your Exchange server?
> > Trend ScanMail by any chance?
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of
> > Atkinson, Daniel
> > Sent: Wednesday, July 07, 2004 8:53 AM
> > To: Exchange Discussions
> > Subject: host unreachable - messages with attachments
> >
> >
> > I have a problem with my 5.5 SP4 server. Messages with attachments are
> > getting stuck in the outbound IMS queue. I've done lots of research
> > and have found out about potential black hole router problems, but I
> > can ping the remote servers with 1472 byte ICMP packets OK, so I don't
> > think that's the problem.
> >
> > I've also tried changing my message encoding to the different options
> > (UUENCODE, MIME etc).
> >
> > I've also tried deleting queue.dat and restarting the IMS, but no
> > good.
> >
> > I'm now trying to bang my head against the nearest brick wall!
> >
> > Help!
> >
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