What version of Outlook? Are you running in offline or cached mode? What is your deleted item retention time set for on the server?

Try setting dumpsteralwayson (http://support.microsoft.com/?id=246153) in the client to see if that shows any additional information.

Mike

----- Original Message ----- From: "Weatherly, Rob" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Wednesday, November 10, 2004 9:49 AM
Subject: RE: getting inappropriate MBM reports



Interesting, I show it as the following Size: 3,005 Deleted Items: 168,338 Storage Limits: below limit

So there is a large amount of deleted items, but it does report as below
limit

-----------------------------------------
Rob Weatherly
IBM Global Services
Office: (248) 362-4400 x122
Cell: (248) 721-5692
-----------------------------------------
-----Original Message-----
From: Mike Lagase [mailto:[EMAIL PROTECTED]
Sent: Wednesday, November 10, 2004 9:05 AM
To: Exchange Discussions
Subject: Re: getting inappropriate MBM reports

What if you add the column of Deleted Items in the ESM?

Does that show you where the other mail is?

----- Original Message ----- From: "Weatherly, Rob" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Tuesday, November 09, 2004 10:58 AM
Subject: getting inappropriate MBM reports



Ok here's another goofy one... I have another user that is getting messages that her mailbox is over its size limit. She has been getting them for 2 days now. The size limit policy it set to enforce a 100 MB limit and it runs 3 times a day. Her mailbox is only 2 MB, this 2 MB is reported by outlook and is the same in the ESM.

My question is why would she be receiving reports that her mailbox size
is 98990 KB, when both outlook and ESM are reporting it at less than 2
MB?

Should I remove the limits from her and try to reapply them?
Should I reapply the policy to all the servers?


----------------------------------------- Rob Weatherly IBM Global Services Office: (248) 362-4400 x122 Cell: (248) 721-5692 -----------------------------------------



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