Ed Crowley wrote:
> When do they get two "Help Desk" entries?  During 
> autocomplete, or after a
> Ctrl-K?  

Autocomplete. Ctrl-K gives the correct mailbox.

> If it's during autocomplete, tell the user to clear the
> autocomplete cache, or simply hover over each entry in the 
> autocomplete list
> and press Delete. 

Huh. Didn't know you could do that! I tried it, and it worked fine. Problem
solved!

Thanks!

Larry Wahlers

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