One other question, you mentioned that OS X does not use a hosts file, but Outlook 2001 run in Classic, so wouldn't it still use the Hosts file?
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Couch, Nate Sent: Wednesday, December 01, 2004 10:50 AM To: Exchange Discussions Subject: RE: Mac outlook client with exchange server April, With Mac OS X you do not see a connection to the network. The user simply logs on to the Mac itself and then "logs in" to other services such as Windows Shares and, in this case, Outlook. You can ping the MS Exchange server by bringing up a Terminal session. To do this: 1) Double click on the Hard drive icon 2) Double click on the Applications folder 3) dc on the Utilities folder 4) dc on Terminal. >From Terminal you can ping the exchange server, or at least should be able to. Think of it as the Mac's DOS prompt. If you can ping the server from there then that is half the battle. When Outlook is launched the OS 9 is launched as well. If the current profile is not working then what I wold do is the following: 1) Launch System Preferences and verify the DNS settings for your site (it sounds like you have already done this. OS X actually does not need a hosts file. 2) One thing you can also do is put the IP address of the Exchange server the user is assigned to into the MS Exchange Server field and then run the Profile Tester routine. 3) As for the stay connected or not I tend to leave it as stay connected when it is launched. Also make sure the protocol that Outlook is using is the TCPIP instead of the Appletalk. This should give you enough to play with for a bit. Let me know how things go. Nate -----Original Message----- From: April Fleming [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 01, 2004 9:10 AM To: Exchange Discussions Subject: RE: Mac outlook client with exchange server Thanks for the reply 1. Don't know how to ping from MAC, however I can connect to the server using GO -> Connect To server, so it appears as though the problem is in Outlook itself 2. OS X with Classic 9 installed, it goes into classic when Outlook is started. I have tried creating a new profile and set it so that it is NOT always connected to the network so that it will try and connect, when you first log on to the MAC I do not believe that it is connected to the network. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Couch, Nate Sent: Wednesday, December 01, 2004 10:11 AM To: Exchange Discussions Subject: RE: Mac outlook client with exchange server April, I have done this and, in fact, do this at work. I currently use a Mac Powerbook on our corporate network and have connected to both Exchange 5.5 and Exchange 2003 servers using Outlook 2001 and Entourage 2004. A couple of questions. 1) You say that DNS is okay. Can you ping the Exchange server from the Mac? 2) What version of the Mac OS is being used? I will wait to hear from you before asking more questions. Nate Couch EDS Messaging -----Original Message----- From: April Fleming [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 01, 2004 8:11 AM To: Exchange Discussions Subject: Mac outlook client with exchange server Do any of you have the distinct pleasure of supporting MACs on your PC network? If so, can you point me to some resources? I have 5 macs on my mixed 2000/NT network. After moving the mailbox for one MAC user, her Outlook 2001 client could not locate the new exchange 5.5 server. We updated her host files since she is in a remote location and that has sometimes been necessary but that did not work. Everyone on a PC at that same remote location was able to see the new exchange server once we updated their host files. So the problem seems to be with the MAC, and her DNS settings were correct. I decided to try and troubleshoot the problem on a MAC locally, and on this MAC I cannot see either of the exchange servers. Again, DNS settings check out, hosts files updated. I am sure this problem has to do with a lack of my understanding of networking MACs into a PC network, I have thus far succeeded at creating apple talk shares for file sharing and that is pretty much it. I certainly wouldn't expect anyone to try and teach me the ways of mac/pc networking, but if anyone can point me in the direction of resources that were helpful to them, while administering exchange server and supporting mac clients, that would be great! Thank you. 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