The support has gone completely downhill into the midden heap. I spent a few
weeks trying to get an answer on why scanning an Exchange store was so slow
only to be told that it was a MS issue.

A follow up call to Microsoft came back with that the scanning speed of the
AVAPI was limited only by the amount of hardware. I spent the next week or
so trying to get Symantec to respond to that and was finally told that there
was nothing that could be done and have I heard about their anti-spam
solution?

When I first evaluated the gateway "product" I found that their routing
logic was poor, their implementation of SMTP was weak and their
manageability of queuing was non-existent. I wouldn't recommend their
product for any e-mail system.


Symantec = the new CA
 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David,
Andy
Sent: Thursday, January 13, 2005 10:44 AM
To: Exchange Discussions
Subject: RE: undeliverable domain

Lol. 
That's the same stupid response they always give me. 
Run.
Run away! 

 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jonathan
Beeler
Sent: Thursday, January 13, 2005 10:27 AM
To: Exchange Discussions
Subject: RE: undeliverable domain

It's safe to say that the product sucks.  My company got it in the Symantec
enterprise "Suite", effectively for free.

I'm trying to convince them to use a linux mail host running sendmail - as
I've been doing for the last while - but to no avail.

Symantec's line is that they go by strict RFC rules - my reply, was that's
fine, but what about the real world rules?

Anyway, thanks for the input.
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