I'm still having this problem...

Something came up in a discussion with Earthlink support today. Their users
use port 587 to send mail rather than 25.

The tech wasn't clear about how earthlink then connects to remote mail
users. 

Do you know if the problem is that I need to allow port 587 through in my
firewall and then listen for it on the Exchange Server?

Thanks,

Michele Cooper

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Derek
Harris
Sent: Friday, March 11, 2005 5:29 PM
To: Exchange Discussions
Subject: RE: Problems Receiving mail from Earthlink

Ah, the old Mindspring IPs.  You'd probably have to send test messages &
watch the logs to diagnose this.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Michele Cooper
Sent: Friday, March 11, 2005 5:04 PM
To: Exchange Discussions
Subject: RE: Problems Receiving mail from Earthlink


The earthlink server addresses that time out are in the 209.66.89.6x
range:

209.86.89.61 - smtpauth01.mail.atl.earthlink.net

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Derek
Harris
Sent: Friday, March 11, 2005 4:41 PM
To: Exchange Discussions
Subject: RE: Problems Receiving mail from Earthlink

Those are the IPs for Earthlink's MX servers.

On a side note -- when I first hired-on here, they were having trouble
sending & receiving mail from AOL.  Siemens had set up their data &
voice networks, and the IP address range was in the 172.168.0.0 subnet,
which is publicly routed, and owned by AOL.  I doubt your problem is at
all similar, but it shows that seemingly simple details get
overlooked... 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Michele Cooper
Sent: Friday, March 11, 2005 3:30 PM
To: Exchange Discussions
Subject: RE: Problems Receiving mail from Earthlink

Don't see these. But what are they?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Derek
Harris
Sent: Friday, March 11, 2005 3:00 PM
To: Exchange Discussions
Subject: RE: Problems Receiving mail from Earthlink

Check your firewall logs (& mailserver/SMTP gateway logs) for any signs
of these IPs during the trouble periods:
  207.217.121.214
  207.217.121.215
  207.217.121.216
  207.217.121.217
  207.217.121.223
  207.217.121.208
  207.217.121.209
  207.217.121.210
  207.217.121.211
  207.217.121.212
  207.217.121.213

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Michele Cooper
Sent: Friday, March 11, 2005 3:01 PM
To: Exchange Discussions
Subject: RE: Problems Receiving mail from Earthlink

Well...

The no fixup SMTP on the Pix didn't stop the problem. I was very
hopeful.

Any other ideas?

Thanks,

Michele Cooper

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike
O'Toole
Sent: Thursday, March 10, 2005 4:32 PM
To: Exchange Discussions
Cc: Exchange Discussions
Subject: RE: Problems Receiving mail from Earthlink

http://seclists.org/lists/firewall-wizards/2001/May/0090.html

--

Mike


Quoting Michele Cooper <[EMAIL PROTECTED]>:

> We have Cisco PIX firewall. Would the firewall only affect traffic
from
> certain domains -- sometimes?
>
> It occurred to me that we do not ALWAYS have this problem, although
one
> sender has not been able to connect for the last month. As I look
through
> the logs, this is occurring for several users from earthlink.net and
> mac.com.
>
> As recently as a week ago, another earthlink.net subscriber was able
to
send
> email after having the same problem for a few days.
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
Andy
> David
> Sent: Thursday, March 10, 2005 4:15 PM
> To: Exchange Discussions
> Subject: RE: Problems Receiving mail from Earthlink
>
> So what sort of firewall are you using and how were you able to buy
> domain.org? That must have been expensive.
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> Michele Cooper
> Sent: Thursday, March 10, 2005 6:17 PM
> To: Exchange Discussions
> Subject: RE: Problems Receiving mail from Earthlink
>
> More on this..
> The error response that the sender of the message receives is:
>
> Delay reason: Connection timed out:
>     SMTP timeout while connected to mailserver.domain.org [IP Address]
> after MAIL FROM:<[EMAIL PROTECTED]>
>
> Michele Cooper
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> Michele Cooper
> Sent: Thursday, March 10, 2005 1:25 PM
> To: Exchange Discussions
> Subject: Problems Receiving mail from Earthlink
>
> We are having problems receiving mail from earthlink.net users. The
SMTP
> logs shows:
>
> MAIL -?FROM:<[EMAIL PROTECTED]> SMTP 250 xx QUIT
> -?server.earthlink.net SMTP" 240 xx
>
> No data is transferred. And I haven't been able to determine what the
> 240 means.
>
> Anyone know what is going on?
>
> Thanks,
>
> Michele Cooper
>
>
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