Yeah, tried that but then she gets the ActiveX error message. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Molkentin, Steve Sent: Thursday, June 16, 2005 11:20 PM To: Exchange Discussions Subject: RE: Long time opening new message
Here's an idea - don't use Word as your e-mail editor? themolk. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On > Behalf Of John Orban > Sent: Friday, 17 June 2005 5:04 AM > To: Exchange Discussions > Subject: RE: Long time opening new message > > I have a user who, when creating a new email or replying to > an email, has to wait up to 60 seconds or longer for the new > message window to open so she can begin writing her message or reply. > > I thought at first it might have been a corrupted .dot file > so I deleted the normal.dot and email.dot files but the > problem persists. > > I did a system restore to a time before this happened (at > least, as far as we both can tell it is before it happened) > and the problem persists. > > I had this issue myself a while back so I switched from the > Word editor to the Outlook default editor and, sure enough, > the response was almost immediate leading me to believe there > was something wrong with Word. > > A couple of weeks later I switched back to Word and the > problem seemed to have gone away. > > I suggested this to her but everytime the Outlook editor > opens she gets a message that an ActiveX control might make > the message not appear normal to other users. She has to > click OK to get that box to go away and it appears EVERY > blasted time she starts a new message or replies. > (there is no checkbox to stop the window from opening > everytime or that would solve the problem IMHO) > > I've looked at COM add-ins and the only ones are Stamps.com > and Blackbaud (a fund raising program we use here - I won't > even get started on that POS). So I can't remove either of them. > > I think there's a problem with Word? She has Acrobat 6.0 with > all the hotfixes and I'm wondering if maybe the Acrobat > add-in to Word is creating the problem although I have > Acrobat as well and I don't have her problem. > > Any thoughts on why this might be happening? > > Thanks for help you all can give. > > John Orban > System Administrator > The Country School > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
