Yes it was installed off an admin share. I THINK, though, I may have figured it out.
Outlook was NOT configured for offline caching. So I set it to that and it seemed to take FOREVER to update all the file folders. When that was done I opened a message and it opened quite quickly. We'll see. John -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Cunningham Sent: Thursday, June 16, 2005 11:39 PM To: Exchange Discussions Subject: RE: Long time opening new message Is there a similar problem when opening word attachments? Is Word installed off an admin share? > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > John Orban > Sent: Friday, 17 June 2005 5:04 AM > To: Exchange Discussions > Subject: RE: Long time opening new message > > I have a user who, when creating a new email or replying to an email, > has to wait up to 60 seconds or longer for the new message window to > open so she can begin writing her message or reply. > > I thought at first it might have been a corrupted .dot file so I > deleted the normal.dot and email.dot files but the problem persists. > > I did a system restore to a time before this happened (at least, as > far as we both can tell it is before it happened) and the problem > persists. > > I had this issue myself a while back so I switched from the Word > editor to the Outlook default editor and, sure enough, the response > was almost immediate leading me to believe there was something wrong > with Word. > > A couple of weeks later I switched back to Word and the problem seemed > to have gone away. > > I suggested this to her but everytime the Outlook editor opens she > gets a message that an ActiveX control might make the message not > appear normal to other users. She has to click OK to get that box to > go away and it appears EVERY blasted time she starts a new message or > replies. > (there is no checkbox to stop the window from opening everytime or > that would solve the problem IMHO) > > I've looked at COM add-ins and the only ones are Stamps.com and > Blackbaud (a fund raising program we use here - I won't even get > started on that POS). So I can't remove either of them. > > I think there's a problem with Word? She has Acrobat 6.0 with all the > hotfixes and I'm wondering if maybe the Acrobat add-in to Word is > creating the problem although I have Acrobat as well and I don't have > her problem. > > Any thoughts on why this might be happening? > > Thanks for help you all can give. > > John Orban > System Administrator > The Country School > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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