The display name property is shown when you right-click the object and
select Properties and you can change it there.  What is not shown is the cn
(common name) property.  That is the one you change when right-clicking the
object and selecting Rename.  The cn is not used for anything in the address
book; only administrators see it.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Wohlgemuth, Mike
Sent: Sunday, July 10, 2005 8:02 AM
To: Exchange Discussions
Subject: re: Changing User Name

when you change her name from ADUC make sure you right-click her user object
and select "change name" ... that gives you "display name" field which ADUC
properties does not .... (if i remember right)

also in mailbox rights (advanced properties) make sure SELF has full access
to the mailbox ...

lastly .. make sure one of her smtp addresses is the default for  your org
(this can cause OWA access issues)

there is never a reason to lose her email ... you didn't say what version of
exchange you were running, but 2000/3 allows you to reconnect if you have
set a reasonable mailbox retention time (I am a proud member of the Ed
Crowley 30/30 never recover method)

good luck ...

mike
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